Temporary Assistant Service Manager

Job Advert
A new and exciting opportunity has arisen for a Temporary Assistant Service Manager post for 12 months, to join a group of our services based in Cannock, Staffordshire on a full time,  basis (37.5 hours per week). This is to cover maternity leave.

The role will start on Monday 13th January 2025.
Would you like to finish work each day knowing that you have made a difference?  It’s not just a job, it’s a life experience. Join us and help us change lives!  Mencap delivers high quality personalised support to people with a learning disability and their families.

Reporting to the Area Operations Manager, you will be accountable for the people management and development within the staff team. This is a key role in guaranteeing the quality of our service delivery. You will be self-motivated and have a passion for positive change and the confidence to make difficult decisions under pressure. Having strong interpersonal skills will be essential for this role with the ability to build effective relationships with staff and the people we support.

You will be self-motivated and have a passion for positive change and the confidence to make difficult decisions under pressure. Having strong interpersonal skills will be essential for this role with the ability to build effective relationships with staff and the people we support.

Your working week is flexible covering 7 days per week. You will need to be flexible with the days you are able to work, as you may need to work an early, late or some weekend work depending on the service needs, also to be part of the manager on call system, also to be able to cover for other service managers in the area when on leave.

Flexibility is key together with the ability to travel to different work locations.  You may need to cover the odd shift in case of emergency. This will require you to do some front-line support work with the individuals we support.

To be considered for this role you must have experience and knowledge within the social care sector, working with people with autism, mental health and behaviours that challenge.

You should also have experience leading teams in Learning Disability services.  Strong leadership is key to the success of our services. We want to recruit leaders who can demonstrate they have the potential to excel within our team orientated workplace. In return, we are committed to developing your potential even further.

As well as a nationally recognised training programme within the charity sector we also provide excellent career development opportunities, attractive pension scheme, competitive holiday allowance, childcare vouchers, discounts of different high street retailers and much more

Key Responsibilities:

Ensure that the service is fully compliant
Practice Management
Observing staff to ensure high standards are continuously met
Ensure all Health & Safety regulations are met
Liaising with the families and other stakeholders of the people we support
Ensuring the continuous development of the team.
You must be competent in using IT.
*All roles are subject to an enhanced DBS check and suitable references.

Job ID: 32858
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
Service-related sick pay when 6-month probation is completed
Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings.  If you don’t join the Plan when you start, you will be auto enrolled after three months with us.
Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover and Income Protection of 50% salary to be triggered at 26 weeks of long-term sickness
Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
Interest free season ticket loans
Discounts and cashback from 3% to 30% at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
*T&C’s apply based on contract
About Mencap
At Mencap we work in partnership with people with a learning disability.  We do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.

Everyone wants a purposeful job – to do something meaningful.  At Mencap, we can give you that.  You will have opportunities to develop as a person, colleague, leader and activist.

You’ll make new friends and feel inspired to reach your potential.  We will ask a lot of you – but you’ll get back so much more.  With us, it is never ‘just a job’.

In return for your hard work and passion, we can give you real meaning and purpose in your work.