Catering Assistant

As a Catering Assistant, your role is all about showcasing your skills and passion by delivering live food and drink experiences in front of customers.

You will naturally thrive in this environment, enjoying the spotlight and engaging with customers through conversation and interaction.

Your enthusiasm for both the food and service will shine as you prepare and present exciting culinary demonstrations that create memorable experiences for guests.

In this role, you will take on various responsibilities, including serving, acting as a barista, and providing floor support, ensuring each interaction adds value to the overall customer experience.

Your energy, flair, and ability to connect with people will be essential in making each live event a success, whether preparing drinks or setting up creative food displays.

If you are someone who loves to be at the center of the action, has a passion for great food and drink, and enjoys delivering exceptional service in an engaging way, this role will offer you the perfect opportunity to develop your skills and create unforgettable experiences for customers.

It’s the ideal role for someone who thrives on interaction, creativity, and providing top-notch hospitality.

ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.
The Role
Ensure the food and drink offer is the first choice for our customers when they are seeking refreshment and fuel
Receive, process, prepare and deliver food and drink orders and experiences
Keep the service and back of house areas in a clean and safe condition
Deliver an experience, more so than just a service. Be an entertainer!
Stay on top of trends and discuss these with your manager
Know the offer inside out, and be able to make informed recommendations to our clients
Pre-empt the needs of our customers and create meaningful and memorable service moments
Maintain a high-profile front of house and be aware of what’s happening during service, and effectively resolve any challenges ensuring colleague and customer satisfaction at all times
Keep your colleagues & clients safe with our safety-first mentality while they are in our care, using the safety tools available to you
Oversee the standard and quality of all food & drink; you and the service team will serve as the final quality check for everything that is served and delivered to our customers. If it isn’t right, we change it!
Keep your ear close to the ground! Tell us what the customer wants and how we keep our clients happy and coming back. Shout about your successes!
Support the management team to be audit ready at all times and achieve the highest possible standard, eg finance, HS, FS, internal inspections, etc
About You
SCA Brewing or Sensory Professional qualifications desirable
Catering assistant experience
Must be able to identify and resolve issues and challenges to meet and exceed the expectations of our client
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.