Catering Manager

The Catering Manager will report to the Soft Services Operations Manager, taking operational and financial responsibility for a brand-new self-delivered catering provision within our client site in Glasgow.

This is an exciting opportunity to lead the establishment of a new grab-and-go food offering for a site with approximately 600 staff, primarily contact centre-based.
Job Description
The role involves overseeing a streamlined catering model that includes pre-prepared items such as yoghurt, crisps, cakes, and paninis heated using a Merrychef oven.

With no hot food preparation or on-site cooking required, the Catering Manager will focus on heating, presenting, and serving food alongside a General Assistant, managing the self-service till system, and ensuring seamless daily operations.

Key responsibilities include ordering, stock-taking, compliance with UK catering legislation, and maintaining high standards in food safety, hygiene, and quality.

This position offers a unique chance to lead a new ISS food provision, playing a hands-on role in its successful delivery while building strong client relationships.

It’s an excellent opportunity for a skilled catering professional to manage an innovative operation, provide exceptional service, and help shape the future of ISS’s catering provision within this key account.
Key Responsibilities
Mobilise and land the new offering commencing January 2025 on Santander head office building estate at Glasgow
Plan, allocate and monitor the work of self and team to ensure targets are met work is carried out to meet and exceed agreed quality standards, creating necessary conditions for maximum productivity
Report data against set financial and operational performance targets
Lead motivate and support team to ensure they are able to carry out their tasks efficiently and effectively
Ensure effective management of staff within their control and ensure compliance with all relevant policies and procedures in relation recruitment, absence management disciplinary procedures etc
Ensure the ongoing development of all supervisors, operatives and teams within the contract and to establish succession plans for all key positions
Create, maintain and enhance effective working relationships with the clients at the appropriate level
Create and Maintain a Healthy, Safe, and Secure Environment and ensure compliance with all Health & Safety legislation
Produce accurate and timely reports and information as required by the client or the company
Professional and Personal Competencies/Qualifications
Experience in manager or supervising a team member
Level 2 Food Hygiene
Good personal appearance
The ability to manage their own time
Good admin skills
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]

Please click on the following link for more information on this role: Job Description

If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace