Opportunity working for a leading Financial services business
Excellent career progression
About Our Client
Our client is a well-established financial services company, with a medium-sized team spread across the UK. They pride themselves on their commitment to customer care and are recognised for their comprehensive range of services in the financial sector.
Job Description
Handle and resolve customer queries via telephone and email
Provide customers with accurate, valid, and complete information regarding financial services
Identify and assess customer needs to achieve satisfaction
Follow communication procedures, guidelines, and policies
Manage customer accounts and keep records of customer interactions
Contribute to team effort by accomplishing related results as needed

The Successful Applicant
A successful Customer Service Advisor should have:

Proven customer support experience or experience as a client service representative
Familiarity with financial services and products
Excellent communication and presentation skills
Ability to multi-task, prioritise, and manage time effectively
What’s on Offer
Salary £24,000 per annum
Opportunities for professional development within the financial services industry
A supportive and friendly team environment
Comprehensive benefits package

We invite all qualified Customer Service Advisors who are passionate about financial services and customer care to apply. This is a fantastic opportunity to join a company that values its employees and offers a rewarding work environment
Contact
Sara O’Brien
Quote job ref
JN-012025-6646472
Phone number
+44 161 829 0462