Opportunity to work for a leading not-for-profit business
Immediate start c
About Our Client
Our client is well-established entity within the not-for-profit field and they are looking for an experienced Temporary Customer Service Advisor to join their Stockport team on an on-going temporary basis with the possibility of going perm.
Job Description
As a Temporary Customer Service Advisor you will:

Answering calls and handling call-center type queries related to customer well-being.
Liaising with third parties to better support the customer.
Providing compassionate and empathetic care for our customers’ overall well-being.
Updating CRM systems with accurate customer information.
The Successful Applicant
To be successful in this role:

Experience within a customer service based role (1 year or more)
Strong written and verbal communication skills
A passion for customer service and a desire to resolve queries through to completion
Demonstrable experience of working and delivering daily, weekly and monthly targets
Excellent problem-solving skills, with great attention to detail
Fully flexible to work different shift patterns across 5 out of the 7 days, 6:00am – 16:00pm, 13:00 – 10:00pm and then 10:00pm – 06:00am.