Brand:  HSBC Innovation Banking
Area of Interest:  Commercial Banking
Location:  London, GB, EC2A 1BR
Work style:  Hybrid Worker
Date:  3 Mar 2025
Who is HSBC Innovation Banking?
HSBC Innovation Banking is the power behind the UK’s forward-thinkers, future-makers, and leap-takers, helping them ignite the bold ideas that reshape our world. We offer flexible banking solutions for start-ups, scale-ups, growth businesses, investors and those working towards IPO typically within the technology and life science sectors.
Whether it’s comprehensive banking, managing cashflow, plans for buyouts or Strategic Fund Solutions, we power ideas at every stage of their journey. From the first-time founders to the funds that back them, and everything in between. We’re proud to accelerate growth for our clients, create meaningful connections and communities, and open a world of global opportunity for entrepreneurs and investors alike.
Here’s to never standing still. Come and join us!

The team you’ll work with:
We are seeking an experienced and strategic Senior Business Analyst to join our Client Lifecycle Management (CLM) team. This role requires a proactive professional with a deep understanding of business analysis, change management and process optimization. The ideal candidate will head high-impact change initiatives, drive process improvements, and enhance data capabilities to support business decision making.

The value you’ll add:
The position involves stakeholder management at a senior level, liaising with cross-functional teams, and ensuring seamless collaboration with business, IT and changes teams. The successful candidate will play a key role in influencing strategic decisions, providing insights, and ensuring timely delivery of initiatives that enhances operational efficiency within Client Lifecycle Management team.

What you can expect to be doing
Proven experience managing complex change initiatives within CLM or financial services, driving process optimization, and enhancing compliance and efficiency. Ability to develop business cases, assess impacts, and manage risks and dependencies.

Strong ability to engage and influence senior stakeholders, lead workshops, drive strategic discussions, and secure buy-in across business, IT, and risk functions.

Expertise in data analytics, trend identification, and process improvements. Proficiency in Excel (pivot tables, formulas), Power BI, or Tableau for data-driven decision-making and reporting.

Advanced problem-solving abilities with a strong attention to detail. Skilled in creating executive-level reports and presentations using Excel and PowerPoint.

Qualifications

Extensive experience as a Business Analyst, ideally within banking, financial services, or a related domain.

Where you’ll be based:
Our home office in Finsbury Square, London. We offer hybrid working to our employees, so you can flex between home and the office.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply now »