Operations Administrator

• Annual Salary: £25,000 – £28,000
• Location: Norwich, NR6
• Job Type: Full-time

Join our clients dynamic team in Norwich as an Operations Administrator. This role involves some travel across the UK and offers a fantastic opportunity to contribute to the operations of one of the UK’s leading family-run business.

Day-to-day of the role:

• Manage and order signage ensuring compliance with brand guidelines and BPA standards.
• Oversee the ordering of new machines, spare parts, and tariff software, maintaining accurate logs of machine locations and statuses.
• Coordinate site works and maintenance, liaising with contractors and ensuring all operational staff are informed of scheduled works.
• Manage supplier relationships, ensuring all suppliers meet company standards and maintain updated and accurate supplier lists.
• Handle engineer call-outs and servicing, ensuring all machine faults are logged and addressed promptly.
• Manage car park price changes and openings, ensuring all relevant staff are informed and all necessary preparations are made.
• Design and produce customer notices and machine inserts as required.

Required Skills & Qualifications:

• Excellent customer service and administration skills.
• Strong attention to detail and time management skills.
• Proactive and resilient nature.
• Effective communication skills, both written and verbal.
• Proficiency in Microsoft 365 software packages.
• Previous experience in an operations administration role is advantageous but not essential as full training will be provided.
• Full clean driving licence.

Benefits:

• 33 days of annual holiday leave per year (inclusive of public bank holidays).
• Additional day off for your birthday each year.
• Top Tier Package with Perkbox, our Reward and Recognition Platform.
• Life assurance cover scheme with Canada Life (£25,000 payable benefit).
• Fantastic Wellbeing and Employee Assistance Programme provided by Canada Life.
• Group Pension scheme.
• Free parking across the UK.
• Continuous development environment.
• Great Places to Work Certified (2025).

Interested?

Please apply online or email your CV to or call .