Front of House / Receptionist – Temporary Ad-Hoc Cover
?? Location: Quayside, Newcastle upon Tyne
?? Pay Rate: £12.21 per hour
?? Working Hours: Tuesdays, Wednesdays, and Thursdays, 8:00 AM – 4:00 PM (22.5 hours per week)
?? Contract: Temporary Ad-Hoc Cover (on-site)

Job Summary:

We are looking for a professional, reliable, and personable Front of House Receptionist to provide ad-hoc cover for a prestigious law firm based in Newcastle. As the first point of contact for clients and visitors, your role is vital in delivering a high-quality experience and supporting the smooth day-to-day running of the office.

Key Responsibilities:

• Greet and welcome all clients and visitors in a warm, professional, and efficient manner.
• Answer, screen, and redirect incoming calls to appropriate departments or personnel.
• Manage incoming and outgoing mail, couriers, and deliveries.
• Maintain a tidy, well-presented reception area at all times.
• Coordinate and manage meeting room bookings and assist with room preparation when required.
• Provide administrative support including data entry, document formatting, scanning, and filing.
• Liaise with building management or facilities teams when necessary.
• Support fee earners and wider team with ad-hoc administrative requests.
• Monitor visitor logs and uphold office security procedures.
• Maintain a high level of confidentiality and discretion, particularly when handling sensitive legal documents or client information.

Key Skills & Experience:

• Previous experience in a receptionist or front-of-house position, ideally within a legal or professional services environment.
• Outstanding verbal and written communication skills.
• Exceptional interpersonal skills with the ability to handle sensitive or high-pressure situations calmly and professionally.
• Proficient in Microsoft Office (Word, Excel, Outlook) and general office systems.
• Strong organisational and multitasking abilities with excellent attention to detail.
• A proactive and flexible approach to supporting a busy team.
• Reliable and punctual with a strong sense of professionalism and discretion.

This is a fantastic opportunity for someone who enjoys client-facing work and takes pride in creating a welcoming and professional office environment. If you’re confident, polished, and ready to make a great first impression-we’d love to hear from you.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.