Description

Operational Performance Assurance Lead – 12 Month FTC

Programme Name: LCST

Location: Bicester

Are you ready for your next career challenge?..

Role Overview:

We are seeking an experienced Operational Performance Assurance Lead to support the Head of Operational Performance in providing strategic assurance across operational performance, business rules, work-based instructions and contractual deliverables.

This is a leadership role responsible for establishing and maintaining a robust performance assurance framework, providing confidence to senior leadership that operational delivery, contractual commitments and reporting obligations are being effectively managed and evidenced.

A strong understanding of data, analytics and KPI reporting will be essential. You will use data to identify trends, test performance, challenge assumptions and provide clear insight to support decision-making at senior levels.

Key Responsibilities:

• Support the Head of Operational Performance in developing and maintaining a robust operational assurance framework.
• Provide assurance that business rules and work-based instructions are clearly defined, understood and consistently applied.
• Review operational processes and controls to identify gaps, risks, inconsistencies and opportunities for improvement.
• Provide assurance over contractual deliverables, ensuring performance requirements are understood, measurable and supported by appropriate evidence.
• Develop and maintain effective KPI and performance reporting, ensuring measures are accurate, meaningful and aligned to strategic and contractual requirements.
• Analyse operational data to identify trends, exceptions, emerging risks and areas requiring management attention.
• Challenge performance information where appropriate, testing the quality, completeness and integrity of underlying data.
• Translate complex data and analytical findings into clear, concise insight for senior stakeholders.
• Work collaboratively with operational teams to understand the causes behind performance results and ensure appropriate actions are identified.
• Support the development of performance dashboards, management information and assurance reports.
• Identify opportunities to improve data quality, reporting processes, business rules and performance measurement.
• Provide evidence-based recommendations to support strategic decision-making and continuous improvement.
• Maintain a strong understanding of contractual and operational requirements and ensure these are reflected in performance measures and assurance activity.

What does Leidos need from me?

• Experience working in operational performance, business assurance, contract performance, governance or a similar environment
• Strong experience of data analysis and KPI reporting, with the ability to interrogate data and identify meaningful insights
• Experience developing, managing or challenging performance measures and management information
• A strong understanding of how business rules, processes, work instructions and contractual requirements translate into measurable operational outcomes
• The confidence to challenge established practices and ask the right questions when performance or compliance does not provide sufficient assurance
• Excellent analytical and problem-solving skills, with a strong attention to detail
• The ability to interpret complex information and communicate it clearly to both technical and non-technical stakeholders
• Experience working with data visualisation and reporting tools such as Power BI, Excel or equivalent
• The ability to build effective relationships across operational, commercial and senior leadership teams
• A proactive approach, with the ability to work independently and influence others without relying solely on formal authority

Clearance Requirements:

• BPSS pre-screening required to start
• SC required for the role

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Leidos UK! Join our team and discover a culture of collaboration, innovation, diversity, trust, caring management, communication transparency, work-life balance, and overall job satisfaction…

What we do for you:
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:
• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)

• Flexible Working Scheme

Commitment to Diversity:

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.

Who We Are:

The Logistics Commodities & Services Transformation (LCST) Programme for the UK Ministry of Defence is a critical effort to enhance and improve the UK’s defence supply chain. The programme provides essential services such as storage and distribution for the MOD’s materiel, including a global freight service and the procurement and inventory management of 70,000 commodity NATO Stock Number (NSNs).

Working together as Team Leidos we are helping to transform the UK’s defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. For the first time, the MOD will see the whole picture, as it is happening.

What Makes Us Different:

Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change.

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