At The Institute of Chartered Accountants England & Wales (ICAEW), you’ll be part of an organisation that’s shaping the future of business, finance and the accountancy profession on a global scale. Our bold Direction 2030 strategy puts members, innovation, sustainability and trust at the heart of everything we do; creating an exciting, forward looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you’re looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape.

We’re looking for a LMS and Digital Learning Manager to join our team in London on a permanent basis. This role offers a salary of £44,000 – £48,000 per annum with a hybrid working pattern.

The LMS and Digital Learning Manager acts as the business owner for ICAEW’s Learning Management System. The role is responsible for ensuring the platform meets business needs, delivers an excellent learner experience and supports Learning’s strategic objectives. Working in partnership with Technology, the LMS supplier and internal stakeholders, the postholder will oversee system configuration, business administration, continuous improvement and the development of the LMS roadmap, whilst Technology retains responsibility for the technical infrastructure, security, integrations and application support.

What you will be doing:

• Own the day-to-day operation, configuration and continuous improvement of the LMS and associated learning technologies.
• Maintain course structures, catalogues, user access, learning pathways, enrolments, assessments, certifications, notifications, user roles and permissions.
• Coordinate system incidents through to resolution, working closely with suppliers, Technology colleagues and internal stakeholders.
• Work with Technology colleagues to ensure the LMS is reliable, secure, accessible and provides a high-quality learner experience.
• Produce management information and analyse learner engagement, completions and platform usage to inform decisions and improvements.

What you will need:

• Hands-on experience managing or administering a Learning Management System.
• Experience working with external software suppliers or technology partners.
• A sound understanding of instructional design principles, learning objectives, assessment and online learning design
• Experience producing reports and analysing and interpreting learner and platform data.
• Ability to work effectively with instructional designers, subject matter experts and technical colleagues.

Please see full job description attached.

What you can expect from us

We believe doing your best work starts with feeling supported both professionally and personally. That’s why we offer a range of benefits designed to give you flexibility, security, and peace of mind:

• A generous 9% pension
• Healthcare cash plan
• Private Medical Insurance
• Life assurance at 4x your salary
• 24 days’ holiday, and the option to buy or sell extra days
• Hybrid working
• Everyday savings through gym discounts, travel loans, and retail perks
• Enhanced family leave, including up to 6 months on full pay
• Ongoing wellbeing support, including access to CABA
• A paid day each year to volunteer for a cause that matters to you

It’s all part of creating an environment where you can thrive, in work and beyond. For a full overview of our benefits package please see below.

Additional Information

We reserve the right to close this vacancy earlier than the advertised closing date if we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.