Customer Care Training

Summary Overview Description Who is this course for? Requirements Career path FAQs

Price

£10.00

£14.00

Save 29%

Offer ends 31 December 2024

Study method	Online
Duration	24 Hour(s)
Access to content	Lifetime access
Qualification	No Formal Qualifications
CPD	24 CPD hours / points CPD
Achievement	Endorsed by
Certificates	Hardcopy Certificate - Free PDF Certificate - Free
Additional info	Exam(s) / assessment(s) is included in price
Tutor Support	Tutor is available for students

Overview

Whether you want to improve your career prospects or start your own successful career, this Customer Care course can be a useful step in the right direction

This Customer Care course has been updated recently with proper guidance changes resulting from any deadlines or revisions.

★★ As a complimentary offer, we are letting our learners gain lifetime free access to the Customer Care course ★★

For over a decade, we've delivered Customer Care training to individuals and organisations big and small. Our courses help you be proactive and engaged in your working life.

Description

Course Curriculum of Customer Care

Module 1 - Basics of Customer Service
Module 2 - Why Customer Service Matters
Module 3 - What_s Different about Good Service
Module 4 - First Steps and Body Language
Module 5 - Effective Communication Strategies
Module 6 - Phone Tone and Etiquette
Module 7 - Relationship Building
Module 8 - Turning Complaints into Opportunities
Module 9 - E-Mail Etiquette
Module 10 - Customer Relationship Management (CRM)
Module 11 - Empowering Great Customer Service
Module 12 - Evaluating and Measuring Customer Service

Further information about thisCustomer Care Course

Course Delivery: Our Courses are 100% online, interactive learning

Duration: 24 Hours

Accredited Provider: The CPD Accreditation Group (#779641)

Certificate: Upon successfully completing the Customer Care course, you will be sent a Digital Certificate. You can showcase this certificate of achievement in your professional life.

FREE Updates: You will be notified if there is any update of the Customer Care course.

Who is This Course For

This Customer Care has been designed for learners who wish to progress their personal and professional life. However, this Customer Care does not need traditional entry qualifications, you can start your journey within this Customer Care course straight away.

Requirements

Our online platform allows you to study 24/7, wherever you are. This online Customer Care course is open to anyone. All you need is an interest in learning! We give you access to world-class learning led by Compete High.

Career Path

Compete High offers the most convenient path to gain knowledge of Customer Care which will give you the opportunity to put into practice your skill in a corporate environment.

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Course Provider

Compete High

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