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Telephone and Conference Etiquette: Excelling in Verbal Communication

Updated Lesson Plan | No Hidden Fees | 24/7 Expert Support | Lifetime Access |
  • Price
Original price was: £130.00.Current price is: £10.00.
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Offer ends 5 December 2024

Study methodOnline
Duration6 Hour(s)
Access to contentLifetime access
QualificationNo Formal Qualifications
CPD CPD hours / points

CPD

AchievementEndorsed by
Certificates
  • Hardcopy Certificate - Free
  • PDF Certificate - Free
Additional infoExam(s) / assessment(s) is included in price
Tutor SupportTutor is available for students

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0 learners enrolled in this course

Overview

Mastering verbal communication, especially in telephone and conference settings, is essential for professionals across all industries. Our "Telephone and Conference Etiquette: Excelling in Verbal Communication" course is meticulously crafted to enhance your skills in handling phone calls and participating effectively in virtual meetings. Whether you're based in the UK or anywhere globally, this comprehensive Online Verbal Communication course will equip you with the expertise to communicate confidently and professionally in various business environments.

From understanding telephone etiquette to navigating virtual conferencing platforms, this best Verbal Communication course covers every aspect you need to excel in verbal interactions. Join thousands of professionals who have transformed their communication skills and elevated their career prospects with our expert guidance.

 

Description

Effective verbal communication is the cornerstone of professional success. The ability to articulate ideas clearly, build rapport over the phone, and engage confidently in virtual meetings is invaluable in today's workplace. Our "Telephone and Conference Etiquette: Excelling in Verbal Communication" course goes beyond basic communication skills to focus on the nuances of telephone etiquette and virtual conferencing protocols.

Why Take This Course?

  1. Practical Skills Development: Gain practical skills to navigate various communication scenarios, from client calls to team meetings, with professionalism and confidence.

  2. Expert-Led Training: Learn from industry experts who specialize in verbal communication and have extensive experience in business environments. Our instructors provide actionable insights and strategies that you can apply immediately.

  3. Enhanced Professionalism: Master the art of creating positive first impressions, handling difficult conversations, and projecting confidence in every interaction.

  4. Career Advancement: Whether you're looking to advance in your current role or pivot to a position that requires strong communication skills, this course will equip you with the necessary competencies.

  5. Global Recognition: Recognized as one of the best Verbal Communication courses available, our program is respected internationally for its comprehensive curriculum and practical approach. Completing this course will enhance your credibility and effectiveness as a communicator.

Benefits of the Course

  • Improved Communication Skills: Develop the ability to communicate effectively and persuasively in telephone and virtual settings.
  • Enhanced Professional Presence: Learn strategies to project confidence and professionalism during phone calls and virtual meetings.
  • Effective Virtual Collaboration: Acquire skills to participate actively and contribute meaningfully in virtual conferences and team meetings.
  • Career Growth: Increase your value in the job market by mastering essential communication skills that employers highly value.
  • Networking Opportunities: Connect with peers and industry experts, expanding your professional network and learning from others' experiences.

Course FAQ

Q: What is the duration of the course? A: The course is designed to be flexible, allowing you to complete it at your own pace. Most participants finish within 8-10 weeks.

Q: Are there any prerequisites for this course? A: No specific prerequisites are required. Basic familiarity with business communication concepts is beneficial but not mandatory.

Q: Will I receive a certificate upon completion? A: Yes, upon successfully completing the course, you will receive a certificate of completion that you can add to your resume and LinkedIn profile.

Q: How is the course delivered? A: The course is delivered entirely online through our user-friendly learning platform. You can access course materials, assignments, and discussions from anywhere with an internet connection.

Q: Is there support available during the course? A: Yes, our instructors and support team are available to provide guidance and address any questions or challenges you encounter during the course.

Q: What kind of practical exercises will I engage in? A: You will participate in simulated phone calls, virtual meetings, and role-playing exercises to practice and refine your verbal communication skills.

Q: Can I interact with other students? A: Absolutely! Our online platform includes discussion forums and collaborative projects that encourage interaction and peer learning.

Q: How will this course help me in my career? A: By mastering telephone and conference etiquette, you'll enhance your ability to communicate effectively in professional settings, thereby increasing your career prospects and opportunities for advancement.

Q: What sets this course apart from others focused on verbal communication? A: Our course emphasizes practical skills development through real-world scenarios, ensuring you can immediately apply what you learn to enhance your communication effectiveness.

Q: Can I apply these skills in both personal and professional settings? A: Yes, the skills you acquire in this course are transferable and applicable in both professional interactions and personal communication scenarios.

Prepare to excel in verbal communication and elevate your professional presence in telephone and virtual settings. Enroll in our "Telephone and Conference Etiquette: Excelling in Verbal Communication" course today and embark on a journey towards mastering essential communication skills!

 

Who is This Course For

  • Business Professionals: Executives, managers, and team leaders who regularly engage in phone calls and virtual meetings as part of their role.
  • Customer Service Representatives: Individuals responsible for handling customer inquiries and support over the phone.
  • Sales and Marketing Professionals: Professionals involved in sales calls, client meetings, and virtual presentations.
  • Remote Workers: Individuals who work remotely and rely heavily on virtual communication tools for collaboration.
  • Entrepreneurs and Small Business Owners: Individuals looking to enhance their communication skills to build stronger client relationships and partnerships.
  • Job Seekers: Individuals preparing for job interviews and wanting to improve their verbal communication skills.

 

Requirements

  • Basic Communication Skills: A foundational understanding of communication principles and the ability to articulate ideas clearly.
  • Access to Technology: Reliable internet connection and access to a phone for practical exercises and simulations.
  • Motivation to Learn: A desire to improve verbal communication skills and apply best practices in real-world scenarios.
  • No Prior Experience Required: This course is suitable for beginners as well as experienced professionals looking to refine their communication skills.

 

Career Path

Upon completion of the "Telephone and Conference Etiquette: Excelling in Verbal Communication" course, you will be well-prepared for various career opportunities, including:

  • Communication Specialist: Focus on developing and implementing effective communication strategies within organizations.
  • Customer Relationship Manager: Manage client interactions and relationships, ensuring excellent communication at all touchpoints.
  • Sales Representative: Use enhanced communication skills to drive sales and build lasting customer relationships.
  • Team Leader: Lead teams effectively by facilitating clear and concise communication in virtual and phone-based environments.
  • Business Development Manager: Develop new business opportunities and partnerships through effective verbal communication and relationship building.

 

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Provider Info

Skill Edge
  • Skill Edge
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  • Provider: Skill Edge
  • Address: London

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FAQs

Accredited courses have been approved by a professional body, meaning they meet the standards required for quality and relevance in the industry. In the UK, this ensures that the course content aligns with industry expectations and that it withstands the requirements of the job market. For example, a business management course might be accredited by the Chartered Management Institute (CMI).

Every course, as well as its accreditation, may vary depending on the course provider and the accreditation body.

Continuing Professional Development (CPD) courses are designed for professionals aiming to maintain and enhance their skills within their respective industries. These courses are essential for staying up to date with the latest practices and regulations. 

Although not all CPD courses are accredited, completing them demonstrates a commitment to continuous learning and a readiness to meet the evolving demands of the profession, which is highly regarded by employers and industry bodies.

Continuing Professional Development (CPD) focuses on enhancing and updating your professional skills. In many professions and organisations, you may need to accumulate a set number of CPD hours or points each year. 

Jobsland Courses offer a variety of CPD courses, including many online options, to help you meet these requirements.

An endorsed course is a skills-based programme that has been reviewed and approved by an independent awarding body. Although these courses are not regulated and do not result in formal qualifications, students can often purchase a certificate featuring the awarding body’s logo if desired. This certificate serves as an endorsement of the course’s quality. 

Quality Licence Scheme, TQUK, OCN London, NCFE, etc are some of the bodies that offer endorsement schemes to assist students in finding reputable and effective skills-based training tailored to their needs.

Yes, team/organisation-wide training or bulk purchases are available on Jobsland courses. 

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Telephone and Conference Etiquette: Excelling in Verbal Communication

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