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Telephone Etiquette Essentials

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  • Price
Original price was: £159.59.Current price is: £10.00.
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Offer ends 5 December 2024

Study methodOnline
Duration9 Hour(s)
Access to contentLifetime access
QualificationNo Formal Qualifications
CPD9 CPD hours / points

CPD

AchievementEndorsed by
Certificates
  • Hardcopy Certificate - Free
  • PDF Certificate - Free
Additional infoExam(s) / assessment(s) is included in price
Tutor SupportTutor is available for students

0 learner enrolled in this course

0 learners enrolled in this course

Overview

Welcome to the Telephone Etiquette Essentials course, designed to refine your communication skills for professional settings. In today's interconnected world, mastering the art of effective telephone conversations is crucial for building rapport and enhancing business relationships. This comprehensive Telephone course provides indispensable techniques to ensure clarity, professionalism, and courtesy in every call.

 

CPD

9 CPD hours / points

Accredited By CPD TC

Description

Discover the nuances of effective communication through our specialized Telephone Etiquette Essentials course. Perfect for professionals across diverse industries, this online telephone course focuses on practical skills that elevate your telephone interactions to new heights of professionalism.

Throughout this course, you will delve into essential strategies for handling calls with confidence and finesse. From answering calls promptly to managing challenging conversations tactfully, each module equips you with actionable insights. You will learn to navigate through various scenarios, ensuring every call reflects positively on your organization.

Gain mastery over telephone etiquette nuances such as tone of voice, active listening, and effective message delivery. Our expert-led sessions emphasize the importance of clear communication, empowering you to leave lasting impressions with every call.

Benefits of Taking the Best Telephone Course in the UK

Enrolling in our Telephone Etiquette Essentials course offers numerous advantages tailored to the professional landscape in the UK. Whether you're based in London, Manchester, or beyond, mastering these telephone etiquette skills is universally beneficial. Stand out in your career by demonstrating impeccable telephone manners that resonate with colleagues and clients alike.

Why Choose Our Online Telephone Course?

Our course stands out as the best telephone etiquette training available online, blending convenience with comprehensive learning. Here’s why:

  • Expert Guidance: Learn from industry experts who bring years of practical experience to every session.
  • Practical Skills: Acquire techniques that can be immediately applied to real-world scenarios, enhancing your professional communication prowess.
  • Flexibility: Study at your own pace and convenience, fitting lessons seamlessly into your busy schedule.
  • Interactive Learning: Engage with interactive modules that simulate realistic telephone conversations, ensuring hands-on learning.
  • Certification: Receive a recognized certificate upon course completion, validating your newfound skills to employers.

Enroll Today

Ready to elevate your professional communication skills? Join the Telephone Etiquette Essentials course today and embark on a journey towards mastering the art of effective telephone conversations. Enhance your career prospects and make a lasting impact with every call. Enroll now and unlock your potential in the world of professional communication.

 

Who is This Course For

Explore Opportunities

Discover a variety of career paths and opportunities in the field. Whether you're starting your professional journey or looking to advance in your current career, this course equips you with essential skills and knowledge to excel in the industry. Learn from industry experts and explore the diverse roles and opportunities available to professionals or students in this dynamic field.

Skill Development

Gain practical skills and hands-on experience through interactive modules and real-world projects. Develop a robust skill set that employers value, including utilising your skills in a practical setting. Our curriculum is designed to ensure you not only understand theoretical concepts but also apply them effectively in industry settings.

Career Advancement

Position yourself for career advancement with a certificate from Learning Mate. Showcase your expertise and commitment to professional growth, making you a valuable asset in the competitive job market. Whether you're aiming to secure your first job, transition to a new role, or enhance your current skills, this course provides the tools and knowledge to succeed in your career goals.

Requirements

Technical Requirements

To successfully participate in this course on Learning Mate, you'll need access to the following:

  • Internet Connection: A stable internet connection to access course materials, watch videos, and participate in online discussions.
  • Device: A computer, laptop, tablet, or smartphone with modern web-browsing capabilities.
  • Software: Depending on the course, you may need specific software tools or applications. Details will be provided in the course description.

Skills and Prerequisites

Before enrolling, it's beneficial to have:

  • Basic Computer Literacy: Comfort using a keyboard, mouse, and navigating through different software applications.
  • Language Proficiency: Courses are conducted primarily in English. A strong understanding of English is recommended to fully engage with the course content and instructions.

Understanding these requirements will ensure a smoother learning experience as you dive into the exciting world of this course’ topics.

Career Path

Explore Opportunities

Discover a variety of career paths and opportunities in the field. Whether you're starting your professional journey or looking to advance in your current career, this course equips you with essential skills and knowledge to excel in the industry. Learn from industry experts and explore the diverse roles and opportunities available to professionals or students in this dynamic field.

Skill Development

Gain practical skills and hands-on experience through interactive modules and real-world projects. Develop a robust skill set that employers value, including utilising your skills in a practical setting. Our curriculum is designed to ensure you not only understand theoretical concepts but also apply them effectively in industry settings.

Career Advancement

Position yourself for career advancement with a certificate from Learning Mate. Showcase your expertise and commitment to professional growth, making you a valuable asset in the competitive job market. Whether you're aiming to secure your first job, transition to a new role, or enhance your current skills, this course provides the tools and knowledge to succeed in your career goals.

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Provider Info

Learning Mate
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  • Provider: Learning Mate
  • Address: London

Course Enquiry

FAQs

Accredited courses have been approved by a professional body, meaning they meet the standards required for quality and relevance in the industry. In the UK, this ensures that the course content aligns with industry expectations and that it withstands the requirements of the job market. For example, a business management course might be accredited by the Chartered Management Institute (CMI).

Every course, as well as its accreditation, may vary depending on the course provider and the accreditation body.

Continuing Professional Development (CPD) courses are designed for professionals aiming to maintain and enhance their skills within their respective industries. These courses are essential for staying up to date with the latest practices and regulations. 

Although not all CPD courses are accredited, completing them demonstrates a commitment to continuous learning and a readiness to meet the evolving demands of the profession, which is highly regarded by employers and industry bodies.

Continuing Professional Development (CPD) focuses on enhancing and updating your professional skills. In many professions and organisations, you may need to accumulate a set number of CPD hours or points each year. 

Jobsland Courses offer a variety of CPD courses, including many online options, to help you meet these requirements.

An endorsed course is a skills-based programme that has been reviewed and approved by an independent awarding body. Although these courses are not regulated and do not result in formal qualifications, students can often purchase a certificate featuring the awarding body’s logo if desired. This certificate serves as an endorsement of the course’s quality. 

Quality Licence Scheme, TQUK, OCN London, NCFE, etc are some of the bodies that offer endorsement schemes to assist students in finding reputable and effective skills-based training tailored to their needs.

Yes, team/organisation-wide training or bulk purchases are available on Jobsland courses. 

For bulk purchases, simply increase the number of courses while adding them to the basket. As for team training, please refer to the dedicated section below the “Add to Basket” button.

Telephone Etiquette Essentials

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  • Course Provider
Learning Mate
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Whether you have a change of mind or the course wasn't what you were looking for, we offer a 14 day money back policy for all our courses.

Make sure to reach out to us for the refund before the period is over if you want your money back.

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We will send the details and access to the course to the given person.

We have an option to buy courses for your team. Buy multiple of the same course and add an order note which includes details of the people that are going to receive the course.

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