Sales and Marketing for Retail Sales Assistant

Sales and Marketing

• Module 01: Understanding the Talk
• Module 02: Getting Prepared to Make the Call
• Module 03: Creative Openings
• Module 04: Making Your Pitch
• Module 05: Handling Objections
• Module 06: Sealing the Deal
• Module 07: Following Up
• Module 08: Setting Goals
• Module 09: Managing Your Data
• Module 10: Using a Prospect Board

Retail Sales Assistant and Personal Shopper

The detailed curriculum outline of our Retail Sales Assistant and Personal Shopper course is as follows:

• Module 01: Introduction to Retail Management
• Module 02: Retail Strategy
• Module 03: Retail Buying and Merchandising
• Module 04: Retail Pricing
• Module 05: Supply Chain Management in Retailing
• Module 06: The Sales Process and Dealing with Customers at the Checkout
• Module 07:Importance of Consumer Behaviour
• Module 08: Taking Trends and Targeting Customers Effectively
• Module 09: The Importance of Communicating with Customers
• Module 10: Choosing a Retail Location
• Module 11: Retail Psychology
• Module 12: Negotiate the Right Deal with Suppliers
• Module 13: Develop Store Security Procedures
• Module 14: Management Skills for Leading Your Team
• Module 15: Selling in Multiple Channels
• Module 16: Retail Brand Management
• Module 17: Health & Safety for Retail Stores
• Module 18: Consumer Rights Act

Procurement and Supply Chain Management

The detailed curriculum outline of our Procurement and Supply Chain Management course is as follows:

• Module 01: Supply Chain Basics
• Module 02: Role of Procurement in an Organisation
• Module 03: The Purchasing Cycle
• Module 04: Purchasing Toolkits
• Module 05: Managing Competitive Bids
• Module 06: Quality Management
• Module 07: Supplier Relationship Management
• Module 08: Analysing and Reducing Risk in the Supply Chain
• Module 09: Improving Efficiency and Accuracy
• Module 10: Category Management
• Module 11: Inventory Management
• Module 12: E-procurement

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Assessment

At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.