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21 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
  • Price
Original price was: £170.00.Current price is: £100.00.
Save 41%

Offer ends 30 November 2024

  • Course Provided by
Training Express LTD
Study method Online
Duration 96 Hour(s)
Access to content Lifetime access
Qualification No Formal Qualifications
CPD 200 CPD hours / points

CPD
Achievement Endorsed by
Certificates
  • Hardcopy Certificate - Free
  • PDF Certificate - Free
Additional info Exam(s) / assessment(s) is included in price
Tutor Support Tutor is available for students

0 learner enrolled in this course

0 learners enrolled in this course

Study method Online
Duration 6 Hour(s)
Access to content
Qualification No Formal Qualifications
CPD CPD hours / points

CPD
Achievement Endorsed by
Certificates
  • Hardcopy Certificate - Free
  • PDF Certificate - Free
Additional info Exam(s) / assessment(s) is included in price
Tutor Support Tutor is available for students
  • Price

£10.00 (was £109.49)

Save 90%
Offer ends 30 September 2024
  • Study Method
Online
  • Course Provided by

Training Express

  • Duration
96
  • Qualification
No Formal Qualifications
  • CPD
200
  • Certificates
PDF Certificate after completion
  • Tutor Support
Yes

Overview

✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩

Office Management & Retail Customer Service bundle course teaches you everything on the Office Management & Retail Customer Service topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life.

This Office Management & Retail Customer Service bundle course is a comprehensive course designed to provide a detailed understanding of the nature of the Office Management & Retail Customer Service related sector and your key roles within it.

The training materials of this Office Management & Retail Customer Service course are available online for you to learn at your own pace and fast-track your career with ease.

Office Management & Retail Customer Service Curriculum

  • Course 01: Level 2 Diploma in Customer Service
  • Course 02: Office Management
  • Course 03: Public Relations
  • Course 04: KYC: Customer Service Agent
  • Course 05: Phone-Based Customer Service
  • Course 06: Sales: Psychology of Customers
  • Course 07: CRM - Customer Relationship Management
  • Course 08: Equality, Diversity and Discrimination
  • Course 09: AML & Financial Crime Prevention
  • Course 10: Communication and Organisational Skills
  • Course 11: Cross-Cultural Awareness Training
  • Course 12: Sales Negotiation Skills
  • Course 13: Psychology of Anxiety and Stress
  • Course 14: Digital Product Management
  • Course 15: Stakeholder Management
  • Course 16: Corporate Risk And Crisis Management
  • Course 17: Performance Management
  • Course 18: Time Management in The Workplace
  • Course 19: Team Management
  • Course 20: Business Intelligence Analyst
  • Course 21: Positive Psychology

Learning Outcomes

  • Master advanced customer service techniques for retail environments.
  • Develop effective communication and organisational skills.
  • Understand the psychology behind customer sales interactions.
  • Implement successful CRM strategies to enhance customer relations.
  • Manage workplace diversity, equality, and prevent discrimination.
  • Navigate corporate risk and crisis management effectively.

Key Features of Office Management & Retail Customer ServiceBundle

  • CPD Accredited Customer Service Course
  • Instant PDF certificate
  • Fully online, interactive Customer Service course
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Enrol now in this Customer Service Bundle course to excel!

Overview

✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩

Office Management & Retail Customer Service bundle course teaches you everything on the Office Management & Retail Customer Service topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life.

This Office Management & Retail Customer Service bundle course is a comprehensive course designed to provide a detailed understanding of the nature of the Office Management & Retail Customer Service related sector and your key roles within it.

The training materials of this Office Management & Retail Customer Service course are available online for you to learn at your own pace and fast-track your career with ease.

Office Management & Retail Customer Service Curriculum

  • Course 01: Level 2 Diploma in Customer Service
  • Course 02: Office Management
  • Course 03: Public Relations
  • Course 04: KYC: Customer Service Agent
  • Course 05: Phone-Based Customer Service
  • Course 06: Sales: Psychology of Customers
  • Course 07: CRM – Customer Relationship Management
  • Course 08: Equality, Diversity and Discrimination
  • Course 09: AML & Financial Crime Prevention
  • Course 10: Communication and Organisational Skills
  • Course 11: Cross-Cultural Awareness Training
  • Course 12: Sales Negotiation Skills
  • Course 13: Psychology of Anxiety and Stress
  • Course 14: Digital Product Management
  • Course 15: Stakeholder Management
  • Course 16: Corporate Risk And Crisis Management
  • Course 17: Performance Management
  • Course 18: Time Management in The Workplace
  • Course 19: Team Management
  • Course 20: Business Intelligence Analyst
  • Course 21: Positive Psychology

Learning Outcomes

  • Master advanced customer service techniques for retail environments.
  • Develop effective communication and organisational skills.
  • Understand the psychology behind customer sales interactions.
  • Implement successful CRM strategies to enhance customer relations.
  • Manage workplace diversity, equality, and prevent discrimination.
  • Navigate corporate risk and crisis management effectively.

Key Features of Office Management & Retail Customer ServiceBundle

  • CPD Accredited Customer Service Course
  • Instant PDF certificate
  • Fully online, interactive Customer Service course
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Enrol now in this Customer Service Bundle course to excel!

CPD

200 CPD hours / points

Accredited By The CPD Certification Service

Description

Are you ready to transition from being a good manager to becoming an exceptional leader? In today's competitive landscape, leadership prowess is not just desirable—it's indispensable. With a staggering 85% of UK firms emphasizing the crucial need for exceptional leaders, now is the time to step into your full potential.

Introducing our Office Management & Retail Customer Service - Level 2 Diploma—a transformative journey that transcends ordinary courses, propelling you towards leadership excellence. It's your opportunity to command respect and inspire others to follow your lead.

Crafted by industry experts, this comprehensive course bundle is meticulously designed to elevate your proficiency in every facet of management and leadership. From mastering Customer Service to honing Effective Communication skills, and from navigating Public Relations to implementing Motivational Techniques, each module equips you with indispensable skills required to thrive in diverse leadership roles. With salaries in this sector ranging from £20,000 to £40,000 annually, the opportunities for growth are significant. Moreover, the sector is witnessing a growth trend of 10% over the past five years, indicating a robust demand for skilled professionals.

Get ready to seize the helm and steer your career towards unprecedented heights. Are you prepared to embark on this empowering journey?

Accreditation

All of our courses are fully accredited, including this Office Management & Retail Customer Service Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Office Management & Retail Customer Service.

Certification

Once you’ve successfully completed your Office Management & Retail Customer Service Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Office Management & Retail Customer Service Course certification has no expiry dates, although we do recommend that you renew them every 12 months.

Description

Are you ready to transition from being a good manager to becoming an exceptional leader? In today’s competitive landscape, leadership prowess is not just desirable—it’s indispensable. With a staggering 85% of UK firms emphasizing the crucial need for exceptional leaders, now is the time to step into your full potential.

Introducing our Office Management & Retail Customer Service – Level 2 Diploma—a transformative journey that transcends ordinary courses, propelling you towards leadership excellence. It’s your opportunity to command respect and inspire others to follow your lead.

Crafted by industry experts, this comprehensive course bundle is meticulously designed to elevate your proficiency in every facet of management and leadership. From mastering Customer Service to honing Effective Communication skills, and from navigating Public Relations to implementing Motivational Techniques, each module equips you with indispensable skills required to thrive in diverse leadership roles. With salaries in this sector ranging from £20,000 to £40,000 annually, the opportunities for growth are significant. Moreover, the sector is witnessing a growth trend of 10% over the past five years, indicating a robust demand for skilled professionals.

Get ready to seize the helm and steer your career towards unprecedented heights. Are you prepared to embark on this empowering journey?

Accreditation

All of our courses are fully accredited, including this Office Management & Retail Customer Service Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Office Management & Retail Customer Service.

Certification

Once you’ve successfully completed your Office Management & Retail Customer Service Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Office Management & Retail Customer Service Course certification has no expiry dates, although we do recommend that you renew them every 12 months.

Who is this course for?

Office Management & Retail Customer Service – Level 2 Diploma is ideal for all employees or anyone who genuinely wishes to learn more about basics.

Who is This Course For

Office Management & Retail Customer Service - Level 2 Diploma is ideal for all employees or anyone who genuinely wishes to learn more about basics.

Requirements

No prior degree or experience is required to enrol in Office Management & Retail Customer Service – Level 2 Diploma.

Requirements

No prior degree or experience is required to enrol in Office Management & Retail Customer Service - Level 2 Diploma.

Career Path

Office Management & Retail Customer Service - Level 2 Diploma will help you to explore a variety of career paths in the related industry.

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Provider Info

  • Training Express LTD
  • No ratings found yet!
  • Provider: Training Express LTD
  • Address: 18th Floor, 100 Bishopsgate
    London
    EC2N 4AG

Course Enquiry

Q & A

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Zain Korsgaard Asked

  • 12 Hours ago
  • Purchased 2 Month Ago

Wonderful Course, enjoyed every second of it.

Zain Korsgaard Asked

  • 12 Hours ago

Hi Zain Korsgaard, Thank you for your wonderful feedback! We're thrilled to hear that you found the course perfect. If you have any further comments or need assistance, please don't hesitate to reach out. We're here to help! Regards, Training Express

Zain Korsgaard Asked

  • 12 Hours ago
  • Purchased 2 Month Ago

This Masala Chicken recipe is a game-changer! The flavors are incredible, and it was surprisingly easy to make. My family couldn't get enough of it. Definitely adding this to our weekly rotation!

Zain Korsgaard Asked

  • 12 Hours ago
  • Purchased 2 Month Ago

This Masala Chicken recipe is a game-changer! The flavors are incredible, and it was surprisingly easy to make. My family couldn't get enough of it. Definitely adding this to our weekly rotation!

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Reviews

5.0

Course Rating

65 total reviews

  • SORT BY

Zain Korsgaard Asked

  • 12 Hours ago
  • Purchased 2 Month Ago

Wonderful Course, enjoyed every second of it.

Zain Korsgaard Asked

  • 12 Hours ago

Hi Zain Korsgaard, Thank you for your wonderful feedback! We're thrilled to hear that you found the course perfect. If you have any further comments or need assistance, please don't hesitate to reach out. We're here to help! Regards, Training Express

Zain Korsgaard Asked

  • 12 Hours ago
  • Purchased 2 Month Ago

This Masala Chicken recipe is a game-changer! The flavors are incredible, and it was surprisingly easy to make. My family couldn't get enough of it. Definitely adding this to our weekly rotation!

Zain Korsgaard Asked

  • 12 Hours ago
  • Purchased 2 Month Ago

This Masala Chicken recipe is a game-changer! The flavors are incredible, and it was surprisingly easy to make. My family couldn't get enough of it. Definitely adding this to our weekly rotation!

Ask A Question
See More Questions

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FAQs

Accredited courses have been approved by a professional body, meaning they meet the standards required for quality and relevance in the industry. In the UK, this ensures that the course content aligns with industry expectations and that it withstands the requirements of the job market. For example, a business management course might be accredited by the Chartered Management Institute (CMI).

Every course, as well as its accreditation, may vary depending on the course provider and the accreditation body.

Continuing Professional Development (CPD) courses are designed for professionals aiming to maintain and enhance their skills within their respective industries. These courses are essential for staying up to date with the latest practices and regulations. 

Although not all CPD courses are accredited, completing them demonstrates a commitment to continuous learning and a readiness to meet the evolving demands of the profession, which is highly regarded by employers and industry bodies.

Continuing Professional Development (CPD) focuses on enhancing and updating your professional skills. In many professions and organisations, you may need to accumulate a set number of CPD hours or points each year. 

Jobsland Courses offer a variety of CPD courses, including many online options, to help you meet these requirements.

An endorsed course is a skills-based programme that has been reviewed and approved by an independent awarding body. Although these courses are not regulated and do not result in formal qualifications, students can often purchase a certificate featuring the awarding body’s logo if desired. This certificate serves as an endorsement of the course’s quality. 

Quality Licence Scheme, TQUK, OCN London, NCFE, etc are some of the bodies that offer endorsement schemes to assist students in finding reputable and effective skills-based training tailored to their needs.

Yes, team/organisation-wide training or bulk purchases are available on Jobsland courses. 

For bulk purchases, simply increase the number of courses while adding them to the basket. As for team training, please refer to the dedicated section below the “Add to Basket” button.

Original price was: £170.00.Current price is: £100.00.

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Offer ends 30 November 2024

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