Jobsland Courses

15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
Original price was: £170.00.Current price is: £100.00.
Save 41%

Offer ends 30 November 2024

Study methodOnline
Duration100 Hour(s)
Access to contentLifetime access
QualificationNo Formal Qualifications
CPD150 CPD hours / points

CPD

AchievementEndorsed by
Certificates
  • Hardcopy Certificate - Free
  • PDF Certificate - Free
Additional infoExam(s) / assessment(s) is included in price
Tutor SupportTutor is available for students

0 learner enrolled in this course

0 learners enrolled in this course

Overview

✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩

Ready to take your customer service skills to the next level and stand out in today’s competitive job market? Our comprehensive course in Customer Relationship Management (CRM), Know Your Customer (KYC), and exceptional customer service is designed just for you!

In today’s fast-paced business world, mastering CRM and KYC isn’t just beneficial—it’s essential. With a remarkable 20% surge in demand for skilled professionals in these areas over the past year, now is the perfect moment to enhance your expertise and seize new opportunities.

Why Enroll?

  • Comprehensive Learning: Our dynamic program covers everything from the foundational Level 3 Diploma in Customer Service to advanced CRM techniques and the complexities of KYC.
  • In-Demand Skills: Build your skills in confidence, patient customer service, and effective communication. Learn project management, leadership, and body language to excel in any customer-focused role.
  • Career Growth: With salaries ranging from $45,000 to $75,000 annually and a 15% growth in job prospects, mastering these skills can open doors to lucrative career opportunities.

Transform Your Career:

  • Gain practical, in-depth knowledge across all critical areas.
  • Refine your expertise with professional CV writing and advanced customer service techniques.
  • Position yourself for success in a thriving industry with increasing demand.

Ready to elevate your career and make a significant impact? Enroll in our Customer Relationship Management (CRM), KYC & Customer Service course today and unlock a world of possibilities!

Act now and be at the forefront of customer service excellence!

Key Features

  • Accredited by CPD
  • Instant e-certificate
  • FREE PDF + Hardcopy certificate
  • Fully online, interactive course with audio voiceover
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Enrol now in thisCustomer Relationship Management (CRM), KYC & Customer Servicecourse to excel!

CPD

150 CPD hours / points

Accredited By CPD Quality Standards

Description

Learning Outcomes

  • Understand advanced principles of customer service and CRM.
  • Develop techniques for effective communication and confidence building.
  • Gain insights into KYC and its impact on customer interactions.
  • Learn strategies for patient-focused customer service.
  • Enhance skills in retail customer service and project management.
  • Build a professional CV and refine job search strategies.

Accreditation

All of our courses are fully accredited, including this Customer Relationship Management (CRM), KYC & Customer Service Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in CRM, KYC & Customer Service.

Certification

Once you’ve successfully completed your Customer Relationship Management (CRM), KYC & Customer Service Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Relationship Management (CRM), KYC & Customer Service Course certification has no expiry dates, although we do recommend that you renew them every 12 months.

Who is This Course For

Customer Relationship Management (CRM), KYC & Customer Service is ideal for all employees or anyone who genuinely wishes to learn more about basics.

Requirements

No prior degree or experience is required to enrol in Customer Relationship Management (CRM), KYC & Customer Service.

Career Path

Customer Relationship Management (CRM), KYC & Customer Service will help you to explore a variety of career paths in the related industry.

Reviews

There are no reviews yet.

Only logged in customers who have purchased this Course may leave a review.

Loading...

Provider Info

  • Training Express LTD
  • No ratings found yet!
  • Provider: Training Express LTD
  • Address: 18th Floor, 100 Bishopsgate
    London
    EC2N 4AG

Course Enquiry

FAQs

Accredited courses have been approved by a professional body, meaning they meet the standards required for quality and relevance in the industry. In the UK, this ensures that the course content aligns with industry expectations and that it withstands the requirements of the job market. For example, a business management course might be accredited by the Chartered Management Institute (CMI).

Every course, as well as its accreditation, may vary depending on the course provider and the accreditation body.

Continuing Professional Development (CPD) courses are designed for professionals aiming to maintain and enhance their skills within their respective industries. These courses are essential for staying up to date with the latest practices and regulations. 

Although not all CPD courses are accredited, completing them demonstrates a commitment to continuous learning and a readiness to meet the evolving demands of the profession, which is highly regarded by employers and industry bodies.

Continuing Professional Development (CPD) focuses on enhancing and updating your professional skills. In many professions and organisations, you may need to accumulate a set number of CPD hours or points each year. 

Jobsland Courses offer a variety of CPD courses, including many online options, to help you meet these requirements.

An endorsed course is a skills-based programme that has been reviewed and approved by an independent awarding body. Although these courses are not regulated and do not result in formal qualifications, students can often purchase a certificate featuring the awarding body’s logo if desired. This certificate serves as an endorsement of the course’s quality. 

Quality Licence Scheme, TQUK, OCN London, NCFE, etc are some of the bodies that offer endorsement schemes to assist students in finding reputable and effective skills-based training tailored to their needs.

Yes, team/organisation-wide training or bulk purchases are available on Jobsland courses. 

For bulk purchases, simply increase the number of courses while adding them to the basket. As for team training, please refer to the dedicated section below the “Add to Basket” button.

Whether you have a change of mind or the course wasn't what you were looking for, we offer a 14 day money back policy for all our courses.

Make sure to reach out to us for the refund before the period is over if you want your money back.

We have the option to gift a course to anyone you want. When buying a course, all you have to do is add the details of the person to the order notes.

We will send the details and access to the course to the given person.

We have an option to buy courses for your team. Buy multiple of the same course and add an order note which includes details of the people that are going to receive the course.

Share this on