Curriculum

Course 01 Office Administration

• Module 1: Introduction to Office Administration
• Module 2: Skills of an Effective Administrator
• Module 3: Business Writing Skills
• Module 4: Communication Skills
• Module 5: Managing Meetings and Giving Feedback
• Module 6: Organisational Skills
• Module 7: Telephone Etiquette
• Module 8: Negotiation Techniques
• Module 9: Conflict Management
• Module 10: Stress Management
• Module 11: Time Management

Course 02 Certificate in Administrative Support

• Module One: Getting Started
• Module Two: Getting Organized, Part One
• Module Three: Getting Organized, Part Two
• Module Four: Managing Time
• Module Five: Getting It All Done On Time
• Module Six: Special Tasks
• Module Seven: Verbal Communication Skills
• Module Eight: Non-Verbal Communication Skills
• Module Nine: Empowering Yourself
• Module Ten: The Team of Two
• Module Eleven: Taking Care of Yourself
• Module Twelve: Wrapping Up

Course 03 School Administration & Management

• Module 1: Introduction to School Administration
• Module 2: Types of Schools in the UK
• Module 3: Workplace Development
• Module 4: Creating and Maintaining a School Culture
• Module 5: Educational Administration and Management
• Module 6: Safeguarding Students
• Module 7: Child Development
• Module 8: Serious Behavioural Issues and Problems of Students
• Module 9: Managing School Premises
• Module 10: Safety and Maintenance As an Administrator
• Module 11: Self-Management and Dealing with Stress

Course 04 Facilities Administrator

• Module 01: Introduction to Facility Management
• Module 02: Space Management
• Module 03: Managing Workplace Services
• Module 04: Human Resource and Contract Management
• Module 05: Lease Purchase and Vendor Management
• Module 06: Health and Safety at Work
• Module 07: Sustainable Facility Management
• Module 08: Maintenance and Repairs
• Module 9: Time Management
• Module 10:Organisational Skills
• Module 11: Communication Skills

Course 05 Minute Taking Executive Training

• Module 01: Introduction to Minute Writing
• Module 02: Preparation for Minute Taking
• Module 03: The Meeting Structure
• Module 04: Minute Meeting, Decision and Action
• Module 05: Roles and Responsibility of Minute Taker
• Module 07: Technology in Minute Taking
• Module 08: Building Confidence

Course 06 Microsoft Excel Complete Course 2019

• Module 01 Microsoft Excel 2019 New Features
• Module 02 Getting Started with Microsoft Office Excel
• Module 03 Performing Calculations
• Module 04 Modifying a Worksheet
• Module 05 Formatting a Worksheet
• Module 06 Printing Workbooks
• Module 07 Managing Workbooks
• Module 08 Working with Functions
• Module 09 Working with Lists
• Module 10 Analyzing Data
• Module 11 Visualizing Data with Charts
• Module 12 Using PivotTables and PivotCharts
• Module 13 Working with Multiple Worksheets and Workbooks
• Module 14 Using Lookup Functions and Formula Auditing
• Module 15 Sharing and Protecting Workbooks
• Module 16 Automating Workbook Functionality
• Module 17 Creating Sparklines and Mapping Data
• Module 18 Forecasting Data
• Module 19 Excel Templates

Course 07 Learn Microsoft Word, PowerPoint & Outlook

• Module 01 Introduction
• Module 02 Microsoft Word Essentials
• Module 03 Microsoft PowerPoint Essentials
• Module 04 Microsoft Outlook Essentials
• Module 05 Microsoft Excel Keyboard Shortcuts

Course 08 Operations Management - Level 7 Advanced Diploma

• Module 01: Introduction to Operations Management
• Module 02: Project Management
• Module 03: Business Development and Succession Planning
• Module 04: Process Management
• Module 05: Supply Chain Management
• Module 06: Planning & Forecasting Operations
• Module 07: Procurement & Purchasing Management
• Module 08: Manufacturing & Delivery Operations
• Module 09: Quality Management
• Module 10: Managing Risk and Recovery
• Module 11: Performance Management
• Module 12: Talent Management
• Module 13: Communication Skills
• Module 14: Negotiation Techniques
• Module 15: Conflict Management
• Module 16: Stress Management
• Module 17: Time Management
• Module 18: Business Environment
• Module 19: Business Writing Skills

Course 09 Diploma In Compliance And Risk Management Course

• Module 1: Introduction to Compliance
• Module 2: Five Basic Elements of Compliance
• Module 3: Compliance Management System (CMS)
• Module 4: Compliance Audit
• Module 5: Compliance and Ethics
• Module 6: Risk and Types of Risk
• Module 7: Introduction to Risk Management
• Module 8: Risk Management Process