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Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
  • Price
Original price was: £546.00.Current price is: £300.00.
Save 45%

Offer ends 30 November 2024

  • Course Provided by
One Education
Study method Online
Duration 51 Hour(s)
Access to content Lifetime access
Qualification No Formal Qualifications
CPD 25 CPD hours / points

CPD
Achievement Endorsed by
Certificates
  • Hardcopy Certificate - Free
  • PDF Certificate - Free
Additional info Exam(s) / assessment(s) is included in price
Tutor Support Tutor is available for students

0 learner enrolled in this course

0 learners enrolled in this course

Study method Online
Duration 6 Hour(s)
Access to content
Qualification No Formal Qualifications
CPD CPD hours / points

CPD
Achievement Endorsed by
Certificates
  • Hardcopy Certificate - Free
  • PDF Certificate - Free
Additional info Exam(s) / assessment(s) is included in price
Tutor Support Tutor is available for students
  • Price

£10.00 (was £109.49)

Save 90%
Offer ends 30 September 2024
  • Study Method
Online
  • Course Provided by

One Education

  • Duration
51
  • Qualification
No Formal Qualifications
  • CPD
25
  • Certificates
PDF Certificate after completion
  • Tutor Support
Yes

Overview

Welcome to the KYC and Customer Relationship Management Bundle, an all-encompassing package of 7 courses that will equip you with the essential knowledge and skills to excel in the dynamic field of customer relationship management. This bundle includes 2 QLS-endorsed courses, KYC and CRM, which come with hardcopy certificates upon completion, demonstrating your competence to potential employers.

Additionally, you will receive 5 relevant CPD QS-accredited courses that will enrich your understanding of customer service, communication, and engagement. With the courses, you will learn techniques to handle challenging customers, deal with complaints, and establish effective communication. This bundle also provides you with insights into managing customer interactions in a way that promotes customer satisfaction and loyalty, creating positive customer experiences that keep them coming back.

Overall, this bundle is ideal for anyone looking to improve their customer relationship management skills and advance their career prospects. So don't miss out on this incredible opportunity to upskill yourself and become a customer service superstar! Enrol now in the KYC and Customer Relationship Management Bundle and take the first step towards a brighter future.

Learning Outcomes:

Upon completing the KYC and Customer Relationship Management Bundle, you will be able to:

  • Understand the importance of KYC and CRM in the modern business landscape
  • Apply KYC principles to identify and manage potential risks associated with customers
  • Develop effective customer relationship management strategies to improve customer loyalty and retention
  • Enhance your communication skills to effectively engage with customers
  • Handle challenging customer interactions and resolve complaints in a professional manner
  • Apply best practices in phone-based customer service to ensure customer satisfaction
  • Utilise the Voice of the Customer Toolkit to collect and analyse feedback and improve customer experiences.

QLS Endorsed Courses:

  • Course 01: Certificate in KYC at QLS Level 3
  • Course 02: Diploma in CRM at QLS Level 4

CPD QS Accredited Courses:

  • Course 03: Customer Service Advisor Course
  • Course 04: Customer Service - Representative
  • Course 05: Phone-Based Customer Service
  • Course 06: Voice of the Customer: Toolkit
  • Course 07: Effective Communication Skills

Overview

Welcome to the KYC and Customer Relationship Management Bundle, an all-encompassing package of 7 courses that will equip you with the essential knowledge and skills to excel in the dynamic field of customer relationship management. This bundle includes 2 QLS-endorsed courses, KYC and CRM, which come with hardcopy certificates upon completion, demonstrating your competence to potential employers.

Additionally, you will receive 5 relevant CPD QS-accredited courses that will enrich your understanding of customer service, communication, and engagement. With the courses, you will learn techniques to handle challenging customers, deal with complaints, and establish effective communication. This bundle also provides you with insights into managing customer interactions in a way that promotes customer satisfaction and loyalty, creating positive customer experiences that keep them coming back.

Overall, this bundle is ideal for anyone looking to improve their customer relationship management skills and advance their career prospects. So don’t miss out on this incredible opportunity to upskill yourself and become a customer service superstar! Enrol now in the KYC and Customer Relationship Management Bundle and take the first step towards a brighter future.

Learning Outcomes:

Upon completing the KYC and Customer Relationship Management Bundle, you will be able to:

  • Understand the importance of KYC and CRM in the modern business landscape
  • Apply KYC principles to identify and manage potential risks associated with customers
  • Develop effective customer relationship management strategies to improve customer loyalty and retention
  • Enhance your communication skills to effectively engage with customers
  • Handle challenging customer interactions and resolve complaints in a professional manner
  • Apply best practices in phone-based customer service to ensure customer satisfaction
  • Utilise the Voice of the Customer Toolkit to collect and analyse feedback and improve customer experiences.

QLS Endorsed Courses:

  • Course 01: Certificate in KYC at QLS Level 3
  • Course 02: Diploma in CRM at QLS Level 4

CPD QS Accredited Courses:

  • Course 03: Customer Service Advisor Course
  • Course 04: Customer Service – Representative
  • Course 05: Phone-Based Customer Service
  • Course 06: Voice of the Customer: Toolkit
  • Course 07: Effective Communication Skills

CPD

25 CPD hours / points

Accredited By The CPD Certification Service

Description

The KYC and Customer Relationship Management Bundle is a comprehensive learning package designed to equip learners with essential knowledge and skills in KYC and CRM. The bundle comprises 2 QLS-endorsed courses in KYC and CRM, along with 5 relevant CPD QS-accredited courses that provide practical insights into customer service, communication, and engagement.

The courses in this bundle are delivered in a flexible, online format that allows learners to study at their own pace, making it an ideal option for busy professionals seeking to upskill themselves in the dynamic field of customer relationship management.

Certification

Learners will qualify for the highly sought-after QLS Endorsed Certificate after successfully passing the assessment at the conclusion of each endorsed course.

The Quality Licence Scheme is a credible and renowned endorsement that marks high quality and excellence in the UK. It is well accepted and sought after by industry experts and recruiters.

Learners who purchase this bundle will receive TWO Hardcopy QLS Certificates at their door!

Description

The KYC and Customer Relationship Management Bundle is a comprehensive learning package designed to equip learners with essential knowledge and skills in KYC and CRM. The bundle comprises 2 QLS-endorsed courses in KYC and CRM, along with 5 relevant CPD QS-accredited courses that provide practical insights into customer service, communication, and engagement.

The courses in this bundle are delivered in a flexible, online format that allows learners to study at their own pace, making it an ideal option for busy professionals seeking to upskill themselves in the dynamic field of customer relationship management.

Certification

Learners will qualify for the highly sought-after QLS Endorsed Certificate after successfully passing the assessment at the conclusion of each endorsed course.

The Quality Licence Scheme is a credible and renowned endorsement that marks high quality and excellence in the UK. It is well accepted and sought after by industry experts and recruiters.

Learners who purchase this bundle will receive TWO Hardcopy QLS Certificates at their door!

Who is this course for?

KYC and Customer Relationship Management – Endorsed Training is perfect for:


Beginners looking to start a career in this field

Professionals seeking to update or expand their current skill set

Anyone with a genuine interest in learning the essentials of KYC and Customer Relationship Management – Endorsed Training related field



Who is This Course For

KYC and Customer Relationship Management - Endorsed Training is perfect for:


Beginners looking to start a career in this field

Professionals seeking to update or expand their current skill set

Anyone with a genuine interest in learning the essentials of KYC and Customer Relationship Management - Endorsed Training related field



Requirements

There are no specific prerequisites for KYC and Customer Relationship Management – Endorsed Training. You can start learning  without any prior experience or qualifications.


Requirements

There are no specific prerequisites for KYC and Customer Relationship Management - Endorsed Training. You can start learning  without any prior experience or qualifications.


Career Path

Completing KYC and Customer Relationship Management - Endorsed Training opens doors to a wide range of career opportunities. Whether you’re just starting out or looking to advance, KYC and Customer Relationship Management - Endorsed Training will give you the skills and confidence to succeed in the various industry.


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Provider Info

  • One Education
  • No ratings found yet!
  • Provider: One Education
  • Address: 14 Carradale House, 88 St Leonards Road
    London
    E14 0SN

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Q & A

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Zain Korsgaard Asked

  • 12 Hours ago
  • Purchased 2 Month Ago

Wonderful Course, enjoyed every second of it.

Zain Korsgaard Asked

  • 12 Hours ago

Hi Zain Korsgaard, Thank you for your wonderful feedback! We're thrilled to hear that you found the course perfect. If you have any further comments or need assistance, please don't hesitate to reach out. We're here to help! Regards, Training Express

Zain Korsgaard Asked

  • 12 Hours ago
  • Purchased 2 Month Ago

This Masala Chicken recipe is a game-changer! The flavors are incredible, and it was surprisingly easy to make. My family couldn't get enough of it. Definitely adding this to our weekly rotation!

Zain Korsgaard Asked

  • 12 Hours ago
  • Purchased 2 Month Ago

This Masala Chicken recipe is a game-changer! The flavors are incredible, and it was surprisingly easy to make. My family couldn't get enough of it. Definitely adding this to our weekly rotation!

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Reviews

5.0

Course Rating

65 total reviews

  • SORT BY

Zain Korsgaard Asked

  • 12 Hours ago
  • Purchased 2 Month Ago

Wonderful Course, enjoyed every second of it.

Zain Korsgaard Asked

  • 12 Hours ago

Hi Zain Korsgaard, Thank you for your wonderful feedback! We're thrilled to hear that you found the course perfect. If you have any further comments or need assistance, please don't hesitate to reach out. We're here to help! Regards, Training Express

Zain Korsgaard Asked

  • 12 Hours ago
  • Purchased 2 Month Ago

This Masala Chicken recipe is a game-changer! The flavors are incredible, and it was surprisingly easy to make. My family couldn't get enough of it. Definitely adding this to our weekly rotation!

Zain Korsgaard Asked

  • 12 Hours ago
  • Purchased 2 Month Ago

This Masala Chicken recipe is a game-changer! The flavors are incredible, and it was surprisingly easy to make. My family couldn't get enough of it. Definitely adding this to our weekly rotation!

Ask A Question
See More Questions

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FAQs

Accredited courses have been approved by a professional body, meaning they meet the standards required for quality and relevance in the industry. In the UK, this ensures that the course content aligns with industry expectations and that it withstands the requirements of the job market. For example, a business management course might be accredited by the Chartered Management Institute (CMI).

Every course, as well as its accreditation, may vary depending on the course provider and the accreditation body.

Continuing Professional Development (CPD) courses are designed for professionals aiming to maintain and enhance their skills within their respective industries. These courses are essential for staying up to date with the latest practices and regulations. 

Although not all CPD courses are accredited, completing them demonstrates a commitment to continuous learning and a readiness to meet the evolving demands of the profession, which is highly regarded by employers and industry bodies.

Continuing Professional Development (CPD) focuses on enhancing and updating your professional skills. In many professions and organisations, you may need to accumulate a set number of CPD hours or points each year. 

Jobsland Courses offer a variety of CPD courses, including many online options, to help you meet these requirements.

An endorsed course is a skills-based programme that has been reviewed and approved by an independent awarding body. Although these courses are not regulated and do not result in formal qualifications, students can often purchase a certificate featuring the awarding body’s logo if desired. This certificate serves as an endorsement of the course’s quality. 

Quality Licence Scheme, TQUK, OCN London, NCFE, etc are some of the bodies that offer endorsement schemes to assist students in finding reputable and effective skills-based training tailored to their needs.

Yes, team/organisation-wide training or bulk purchases are available on Jobsland courses. 

For bulk purchases, simply increase the number of courses while adding them to the basket. As for team training, please refer to the dedicated section below the “Add to Basket” button.

Original price was: £546.00.Current price is: £300.00.

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Offer ends 30 November 2024

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