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Summary Overview Description Who is this course for? Requirements Career path

Customer Care

Price

£10.00

£419.00

Save 98%


Offer ends 31 March 2025

Study methodOnline
Duration1 Hour(s)
Access to contentLifetime access
QualificationNo Formal Qualifications
CPD1 CPD hours / points

CPD

AchievementEndorsed by
Certificates
  • Hardcopy Certificate - Free
  • PDF Certificate - Free
Additional infoExam(s) / assessment(s) is included in price
Tutor SupportTutor is available for students

0 learner enrolled in this course

0 learners enrolled in this course

Overview

Whether you want to improve your career prospects or start your own successful career, this Customer Care course can be a useful step in the right direction

This Customer Care course has been updated recently with proper guidance changes resulting from any deadlines or revisions.

★★ As a complimentary offer, we are letting our learners gain lifetime free access to the Customer Care course ★★

For over a decade, we've delivered Customer Care training to individuals and organisations big and small. Our courses help you be proactive and engaged in your working life.

Description

Course Curriculum of Customer Care

  1. Basics of Customer Service
  2. Why Customer Service Matters
  3. What is Different about Good Service
  4. First Steps and Body Language
  5. Effective Communication Strategies
  6. Phone Tone and Etiquette
  7. Relationship Building
  8. Turning Complaints into Opportunities
  9. E-Mail Etiquette
  10. Customer Relationship Management (CRM)
  11. Empowering Great Customer Service
  12. Evaluating and Measuring Customer Service

Further information about this Customer Care Course

Course Delivery: Our Courses are 100% online, interactive learning

Duration: 24 Hours

Accredited Provider: The CPD Accreditation Group (#779641)

Certificate: Upon successfully completing the Customer Care course, you will be sent a Digital Certificate. You can showcase this certificate of achievement in your professional life.

FREE Updates: You will be notified if there is any update of the Customer Care course.

Who is This Course For

This Customer Care has been designed for learners who wish to progress their personal and professional life. However, this Customer Care does not need traditional entry qualifications, you can start your journey within this Customer Care course straight away.

Requirements

Our online platform allows you to study 24/7, wherever you are. This online Customer Care course is open to anyone. All you need is an interest in learning! We give you access to world-class learning led by Compete High.

Career Path

Compete High offers the most convenient path to gain knowledge of Customer Care which will give you the opportunity to put into practice your skill in a corporate environment.

FAQs

Who teaches the courses on Jobsland?

The courses on Jobsland are advertised on our site by third-party e-learning providers with many years of experience.

How do I enrol in a course?

After you purchase a course, we will send your details to the course provider. They will give you access to the course through their own sites. This process may take up to 48 working hours but we will notify the provider instantly for your course access.

What is the refund policy?

You have a 14 day money back guarantee. Reach out to us if the course does not suit you for whatever reason and we will refund you, as long as you do it within 14 days.

Do I get certificates upon completion?

The course provider may provide you with certificates for completing a course. However, this will be clearly advertised, so please read the course description to be sure.

How do I contact Jobsland Support?

You can email us using the emails provided in the contact page. The better and faster option will be to send us a message through the live chat. If you message us during working hours, we will be sure to get back to you immediately. Our working hours are Monday to Wednesday from 9:00 AM to 6:00 PM.

How do I reach the providers?

The providers will reach out to you. Once they do, follow their instructions to get in contact with them. In case they don’t, please contact us and we will attempt to communicate with the providers. If the providers are unresponsive, then we will try to solve your issue.

What types of courses can I find on Jobsland?

We welcome courses for all categories. You can browse our course list by subjects to find the one you need. We have 50000+ courses in 800+ categories.

What if I want to do more than one course?

We have deals and offers year round. Providers can set their own discounts and you might avail them to get a good deal. There are also bundle courses which often feature more than 10 courses at a fraction of the price.

Compete High Add to Cart

Course Provider

Compete High

14 day money back guarantee

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