Jobsland Courses

CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
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Original price was: £15.00.Current price is: £10.00.
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Offer ends 30 November 2024

Study methodOnline
Duration7 Hour(s)
Access to contentLifetime access
QualificationNo Formal Qualifications
CPD10 CPD hours / points

CPD

AchievementEndorsed by
Certificates
  • Hardcopy Certificate - Free
  • PDF Certificate - Free
Additional infoExam(s) / assessment(s) is included in price
Tutor SupportTutor is available for students

0 learner enrolled in this course

0 learners enrolled in this course

Overview

Patient Customer Service - CPD Accredited teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. 

Patient Customer Service - CPD Accredited is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it.

The training materials of Patient Customer Service - CPD Accredited are available online for you to learn at your own pace and fast-track your career with ease.

Key Features 

  • CPD Accredited Course
  • Instant PDF certificate
  • Fully online, interactive course
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Enrol now in Patient Customer Service - CPD Accredited to excel!

CPD

10 CPD hours / points

Accredited By CPD Quality Standards

Description

Course Curriculum:

  • Module 01: Introduction to Patient Customer Service
  • Module 02: Effective Patient Customer Service Training
  • Module 03: Areas of Patient Customer Service
  • Module 04: Customer Service Operative Skills
  • Module 05: Organising Schedules
  • Module 06: Medical Jargon and Terminology
  • Module 07: Effective Filing Systems in Medical Offices
  • Module 08: Patient Customer Service Soft Skills
  • Module 09: What Customer Service Is to Different Medical Professionals
  • Module 10: Providing Customer Service and Support to Colleagues
  • Module 11: Handling Difficult Customers

Course Assessment

You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.

Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.

Accreditation

All of our courses are fully accredited, including this Patient Customer Service Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Patient Customer Service.

Certification

Once you’ve successfully completed your Patient Customer Service Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Patient Customer Service Course certification has no expiry dates, although we do recommend that you renew them every 12 months.

Who is This Course For

Patient Customer Service - CPD Accredited is ideal for all employees or anyone who genuinely wishes to learn more about basics.

Requirements

No prior degree or experience is required to enrol in Patient Customer Service - CPD Accredited.

Career Path

Patient Customer Service - CPD Accredited will help you to explore a variety of career paths in the related industry.

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Provider Info

  • Training Express LTD
  • No ratings found yet!
  • Provider: Training Express LTD
  • Address: 18th Floor, 100 Bishopsgate
    London
    EC2N 4AG

Course Enquiry

FAQs

Accredited courses have been approved by a professional body, meaning they meet the standards required for quality and relevance in the industry. In the UK, this ensures that the course content aligns with industry expectations and that it withstands the requirements of the job market. For example, a business management course might be accredited by the Chartered Management Institute (CMI).

Every course, as well as its accreditation, may vary depending on the course provider and the accreditation body.

Continuing Professional Development (CPD) courses are designed for professionals aiming to maintain and enhance their skills within their respective industries. These courses are essential for staying up to date with the latest practices and regulations. 

Although not all CPD courses are accredited, completing them demonstrates a commitment to continuous learning and a readiness to meet the evolving demands of the profession, which is highly regarded by employers and industry bodies.

Continuing Professional Development (CPD) focuses on enhancing and updating your professional skills. In many professions and organisations, you may need to accumulate a set number of CPD hours or points each year. 

Jobsland Courses offer a variety of CPD courses, including many online options, to help you meet these requirements.

An endorsed course is a skills-based programme that has been reviewed and approved by an independent awarding body. Although these courses are not regulated and do not result in formal qualifications, students can often purchase a certificate featuring the awarding body’s logo if desired. This certificate serves as an endorsement of the course’s quality. 

Quality Licence Scheme, TQUK, OCN London, NCFE, etc are some of the bodies that offer endorsement schemes to assist students in finding reputable and effective skills-based training tailored to their needs.

Yes, team/organisation-wide training or bulk purchases are available on Jobsland courses. 

For bulk purchases, simply increase the number of courses while adding them to the basket. As for team training, please refer to the dedicated section below the “Add to Basket” button.

Whether you have a change of mind or the course wasn't what you were looking for, we offer a 14 day money back policy for all our courses.

Make sure to reach out to us for the refund before the period is over if you want your money back.

We have the option to gift a course to anyone you want. When buying a course, all you have to do is add the details of the person to the order notes.

We will send the details and access to the course to the given person.

We have an option to buy courses for your team. Buy multiple of the same course and add an order note which includes details of the people that are going to receive the course.

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