Business Development Training

Course Curriculum

The detailed curriculum outline of this course is as follows:

***Business Development***

Module 1:

Business Development and Succession Planning

• SWOT Analysis
• Understanding the value of Succession Planning
• Development of a Succession Plan

Module 2:

Process Management

• Elements of Enterprise Content Management
• Business Process Re-Engineering Model
• The Business Process Management Life Cycle

Module 3:

Supply Chain Management

• The Structure of a Supply Chain
• Flows of Supply Chain

Module 4:

Planning & Forecasting Operations

• Demand and Forecasting
• Forecasting Methods
• Aggregate Planning
• Planning for Product Pricing
• Credit Risk Management

Module 5:

Procurement & Purchasing Management

• Objectives of Procurement
• Procurement Organisation
• Objectives of Purchase
• Logistics Design

Module 6:

Project Management

• Constraints of a Project
• Understanding the Project Life Cycle

Module 7:

Retail Pricing

• Retail Market Levels – Mass Market, Middle-Market and Luxury
• Retail Pricing – Objectives and Strategies
• Price Elasticity
• Markdowns: Seasonal Sales, Reductions and Offers

Module 8:

Business Analysis Planning and Monitoring

Module 9

Strategic Analysis and Product Scope

• Strategy Development
• Porter’s Five Forces model
• Competitive Strategy Analysis

Module 10:

Quality Management

• Creating the Quality Management Plan
• Implementing Quality Project Management
• Benefit/Cost Analysis
• Quality Assurance Applying
• Quality Control Implementation

Module 11:

Management Skills for Leading Your Team

• Dealing With Issues Within Your Team
• The Art of Correct Communication

Module 12:

Selling in Multiple Channels

• Mail order
• Direct marketing
• Online retailing
• Consumer engagement
• Long-tail effect
• Fulfilment and delivery systems
• Multichannel retailing

Module 13:

Representing Your Boss and Company

• Leadership Competence Anatomy
• Five Stages of Competence
• Aspects of Competence
• Importance of Professionalism at Work

Module 14:

Preparing for Brainstorming

• Removing Mental Blocks
• Stimulating Creativity

Module 15:

Generating Solutions (I)

• Brainwriting and Mind Mapping
• Duncker Diagrams

Module 16:

Generating Solutions (II)

• The Morphological Matrix
• The Six Thinking Hats
• The Blink Method

Module 17:

Analysing Solutions

• Analysing Wants and Needs
• Using Cost/Benefit Analysis

Module 18:

Selecting a Solution

• Doing a Final Analysis
• Paired Comparison Analysis

Module 19:

Negotiation Techniques

• Basic Types of Negotiations
• Phases of Negotiation
• Negotiation Techniques
• Strategies for Identifying Mutual Gain
• Effective Negotiation Practise
• Negotiation on Behalf of Others

Module 20:

Communication Skills

• Effective Listening Skills
• Verbal Communication
• Non-Verbal Communication
• Communication Strategies

Module 21:

Skills of an Effective Administrator

• The ‘Three Skills Approach’
• Technical Skills
• Human Skills
• Conceptual Skills

Module 22:

What is Marketing?

Module 23:

Common Marketing Types (I)

• Direct Marketing
• Active Marketing
• Incoming Marketing
• Outgoing Marketing

Module 24:

Common Marketing Types (II)

• Guerrilla Marketing
• B2B Marketing
• B2C Marketing
• Promotional Marketing

Module 25:

Conflict Management

• Introduction
• Understand the Keys to Conflict
• How Misunderstandings Arise and the Solution
• Personality Types in Conflict
• Escalation of Conflict
• De-escalating Conflict
• Closing Section

Module 26:

Talent Management

Module 27:

Time Management

• Prioritising the Workload
• The Pareto Principle and Tips

Module 28:

Managing Risk and Recovery

• Creating the Risk Management Plan
• Identifying Risks

Module 29:

Business Etiquette

• Business Etiquette and Corporate Culture
• Builds Strong Relationships

Accreditation

All of our courses, including this course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Assessment

At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.