About Us
West Sussex County Council (WSCC) operate a range of home to school and adults services transport routes across the County.

As part of our team, you will enable vulnerable people to achieve the best possible personal outcomes. You will do this by providing a reliable and consistent, safe transport service.

We’re looking for people with an outward looking, caring and professional approach. The ideal person will naturally go above and beyond; acknowledging that our passengers value a friendly face and someone who is thoughtful and considerate.

Check out some videos showcasing our roles and the impact they have on the community.

About The Job
We are looking for Passenger Assistants to join our School Transport team based across the county.

Salary Range: £12.26 – £13.95 per hour. If you are on a casual contract your annual leave will be included in the hourly pay.

Work Location: Your base location is Hop Oast Depot (near Horsham) however, the work will be carried out across multiple locations surrounding. Currently we are looking for people able to work in Horsham. You wont be required to visit the base location every working day.

Contract: Casual and Permanent – Term Time Only.

At WSCC, we promote flexible working, and a casual contract is a perfect fit for that! What is a casual contract? A casual contract allows us, as the employer, to offer work as and when it becomes available. It does not always guarantee hours, so you are given the option to accept or deny assignments as determined by us.

What is term time only working? A term time only contract is for our staff who are employed to work only during periods when schools are open. Your pay is calculated on an annual basis and then you are paid over twelve equal monthly instalments.

What you will be doing:

As a Passenger Assistant you will travel to and from schools and other venues, in minibuses, cars and taxis. You will ensure the safe transport of vulnerable adults and school children with special needs.

You will provide a safe, secure and happy environment for passengers, while in transit between destinations. You will also ensure that the passengers safely board and alight from the vehicles and that they are delivered to their venue in a safe way.

Your day-to-day tasks will include:

Interpreting situations and events as they arise to solve straightforward problems concerning the wellbeing of the passenger or smooth running of the journey.
Fastening seat belts.
Attaching booster seats and ensure that passengers are properly seated.
Working in conjunction with the driver and any other passenger assistants in the vehicle.
Ensuring that all equipment, such as wheelchairs, are carefully stowed and secured when in transit.
Working collaboratively and convey messages between the school and the pupil’s parents about their health and wellbeing.