Network Security Professional

Why this job matters
Working within a bespoke team delivering a subset of managed security services. The role holder will provide lead technical support on complex security issues and projects – liaising with customer representatives or vendors and directing other support staff where appropriate.

This role can be based in London, Birmingham or Manchester. Hybrid (3 days office based & 2 days remote) Mon-Fri 9am-5pm. SC and DV Clearance must be obtainable. Must be a UK citizen to obtain the required clearance.
What you’ll be doing
Form an integral part of our 24*7 shift team providing security in-life technical support.
Be a Subject Matter Expert for a wide range of technologies & security products.
Detect, respond and resolve complex security incidents, problems and changes within the operational environment.
Provide 3rd line SME support, responsible for the high priority incident while resolving within the agreed SLA.
Be the technology SME for specialised products and services.
Essential Skills
Troubleshooting
Network Security
Incident Management
Customer Service
Network testing
What we’d like to see on your CV
3+ years working within a Network engineering role.
3+ years working within a specialist security operations role.
Extensive stakeholder management, working directly onsite with customers and their complex network solutions.
Benefits
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

Competitive salary
10% on target bonus
BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
On-call allowance
25 days annual leave (not including bank holidays), increasing with service
Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
World-class training and development opportunities
Option to join BT Shares Saving schemes.
Discounted broadband, mobile and TV packages
Access to 100’s of retail discounts including the BT shop
Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.