Field Services Engineer

The Opportunity:

As a Field Services Engineer II, you will be taking the lead on deploying, installing and maintaining our Precision Clock Systems. Specifically, this means guaranteeing the reliability, safety, robustness, and lifetime of our product designs. You will be supporting a robust and resilient system in a fast-paced environment with the opportunity to grow and improve upon that system. You will support unique solutions to extend legacy hardware functionality or find ways to improve on the current system design.

Our Technology:

Safran Federal Systems provides solutions and custom engineering services to U.S. Government agencies, defense organizations and their contractors. Safran Federal Systems is authorized to work on the full spectrum of U.S. Government classified and unclassified projects, in addition to supporting strategic partnerships for key defense PNT technologies.

How I Will Contribute:

• Interacts directly on-site with customer daily, reports remotely to main SFS office
• Analyzes user needs while building, modifying, installing, and testing
• Responsible for troubleshooting errors, or malfunctions, while performing unscheduled or routine maintenance.
• Provides support for unscheduled and scheduled user test
• Creates, distributes, and maintains service or training manuals; provides on-site
• Handles moderately complex issues and problems and escalates more complex issues. Possesses solid working knowledge of subject matter.

What you Bring to the role:

• Bachelor’s Degree (B.S.) in Electrical Engineering or a related technical discipline
• A minimum of 3 years of experience in a related role with a background in supporting client solutions on site as needed.
• Ability to commute back and forth to the customer on daily
• Ability to work as part of a team.
• Strong oral and written communication
• Demonstrated track record of providing customer/client orientation while working on site or remotely to the customer location.
• The ability to utilize analytical thinking skills, along with technical expertise to solve
• Ability to meet deadlines and deliver strong customer
• Ability to think conceptually and communicate cross-
• Ability to be agile and have fun!

Some of “the Good Stuff”:

• Annual Bonus Opportunity
• Medical, Dental, Vision, Health Savings Account, Flexible Spending Account
• Paid Time Off
• 401k Retirement Program with Employer Match
• Gym Membership Reimbursement
• Tuition Reimbursement Program
• Employee Career Development
• Flexible working arrangements
• Excellent culture

About Safran Federal Systems

Safran Federal Systems has been awarded as a Winner of the Rochester Metro Area Top Workplaces 2024 Award.

In 2022, Safran acquired Orolia, now Safran Trusted 4D, the world leader in Resilient PNT. At the intersection of critical infrastructure and national defense, Safran Trusted 4D solutions govern and protect the integrity of systems that shape the world. In early 2019, Orolia Defense & Security spun off as a separate entity from its parent company Orolia, with the mission of providing resilient Positioning, Navigation and Timing (PNT) solutions and custom engineering services to U.S. Government agencies, U.S. Defense organizations, and their contractors.

In August of 2019, Safran Federal Systems acquired Talen-X, a U.S. company specializing in advanced GNSS (Global Navigation Satellite System) Simulation solutions and Interference, Detection, and Mitigation (IDM) technologies. Talen-X’s portfolio was an ideal fit and has helped to enhance Safran FS’s overall offerings. The acquisition enabled Talen- X’s existing resources, operations and capabilities to be scaled and accelerated to better support the warfighter. Read the press release here.

Safran Federal Systems operates as a proxy-regulated company, Free of Foreign Ownership, Control, or Influence (FOCI). As such, Safran FS Defense & Security is approved to work on the full spectrum of U.S. Government classified and unclassified projects and is positioned to support strategic partnerships in the development of key PNT technologies for the defense market.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 

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