General Maintenance Fabric Supervisor

General Maintenance Fabric Supervisor

Salary: £31,514

Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.

Job objectives and responsibilities

The role involves implementing planned and reactive maintenance for prison fabrics, overseeing the onsite team, and ensuring high standards and contractual compliance through quality audits and strong client relationships.

You will lead and develop staff and prisoners, manage absences, and ensure proper staffing levels. Adherence to health and safety policies, including documentation like risk assessments, is crucial.

Key responsibilities include overseeing Planned Preventive Maintenance and Helpdesk tasks, maintaining SHE standards, and liaising with engineers and subcontractors. A proactive approach to client liaison is essential.

You will develop site engineering knowledge, enforce business risk management procedures, and ensure accurate documentation. Investigating infrastructure issues, supporting staff development and are also part of the role.

Coordinating connections to existing systems, reviewing maintenance tasks, and maintaining O&M Manuals are necessary. Availability for weekend work and managing capital projects, including minor works, is required.

Supervising staff to deliver effective FM services and ensuring compliance with safety, health, hygiene, and fire regulations is mandatory.

Person Specification

The ideal candidate should possess basic to intermediate IT skills, including proficiency in Microsoft Excel, Word, and Outlook. They should have completed an apprenticeship or hold an equivalent qualification, and possess IOSH or an equivalent certification.

Qualifications should include C&G/BTEC Mechanical and Electrical Building Services Engineering Parts 1, 2, and 3, as well as an NVQ Level 3 in multi-skilled engineering. The candidate should also have C&G 2079 F Gas or an equivalent certification, HVAC or gas equivalent qualifications, and C&G 2391/2 18th edition IEE regulations.

Strong communication skills, both verbal and written, including note-taking, are essential. The candidate should have excellent interpersonal skills, be self-motivated, and demonstrate flexibility within contracted hours. A strong team player with a ‘can do’ attitude, they should be intuitive, proactive, and possess high moral standards with absolute integrity.

Substantial practical experience and a comprehensive knowledge of all building services disciplines, including heating, hot water, ventilation, refrigeration, environmental systems, electrical power and distribution, and public health, are required.

As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.

Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.

Our promise to our people: a place to work where you can thrive and be your best every day.

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

Our culture – our core values and how we behave:

We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers’ business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.