Head of Major and Key Accounts
St Albans, Hertfordshire (with hybrid working)

The Organisation

Our client empowers organisations to unlock their potential through software products that support businesses in achieving their operational goals. They seamlessly create, design, and deliver tailored digital solutions, making them the trusted partner for a portfolio of global brands.

Our client is now looking for a Head of Major and Key Accounts to join them on a full-time, permanent basis.

The Benefits

– Salary of £70,000 – £75,000 per annum with OTE of £120,000
– 25 days of annual leave, plus an extra day for your birthday
– Private medical insurance
– A comprehensive dental, optical, and hearing care plan
– Life insurance
– Access to Employee Assistance Programmes
– Enhanced family policies
– Regular social events and activities

This is a pivotal opportunity for a strategic leader with a track record in developing high-performing teams and account strategies to join our client’s innovative organisation.

You’ll shape the future of client engagement and directly influence how global brands unlock the value of digital learning, all while leading a growing and collaborative team that’s passionate about creating measurable impact.

What’s more, with a competitive package and hybrid working, you’ll thrive in a forward-thinking environment that values ambition, creativity, and long-term partnership success.

The Role

As the Head of Major and Key Accounts, you will lead the strategy and performance of the Key and Major Accounts team, ensuring the development of long-term partnerships with some of the organisation’s most significant clients.

Reporting to the Director of Sales, you will play a central role in shaping and growing the team, driving cross-functional collaboration to align account strategies with business objectives.

You’ll embed structured sales methodologies, develop account plans, and ensure engagement with clients across verticals, enabling them to realise the strategic value of learning within their organisations.

Additionally, you will:

– Build and lead a high-performing team
– Develop vertical-specific strategies to unlock revenue in white space accounts
– Collaborate with pre-sales, marketing and delivery to ensure a unified, strategic approach
– Identify ways to increase revenue and engagement across a growing client base

About You

To be considered as the Head of Major and Key Accounts, you will need:

– Experience in starting and building teams
– Proven experience in dealing with senior stakeholders and building customer rapport
– Experience in developing and implementing Account Planning Strategies
– Strong knowledge of sales methodologies and consultative sales
– A good grasp of technology and an ability to learn our client’s product suite
– The ability to assess and understand customer requirements and tailor products to those needs

Other organisations may call this role Head of Strategic Accounts, Head of Client Partnerships, Senior Key Account Lead, Strategic Client Success Lead, Head of Enterprise Customer Relations, National Accounts Development Lead, or Head of Client Growth and Retention.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re ready to take your next step as a Head of Major and Key Accounts, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.