The Heidelberg Materials International Business Service Centre provides administrative and transactional services to in-scope Heidelberg Materials Companies and Business Lines. The International Business Centre incorporates departments which provides Accounts Payable, Central Purchasing, and Master Data services to other group countries. As part of an expanding International centre, there is lots of room for career progression within these departments.

Our corporate culture is characterized by trusting teamwork, a strong customer focus, creativity, and a willingness to innovate, as well as sustainable thinking and action. As one of the world’s leading manufacturers of construction materials with around 51,000 employees in over 50 countries, we offer excellent career opportunities for your professional future.

Purpose of the role

The Heidelberg Materials International Business Service Centre provides administrative and transactional services to in-scope companies.

Central Procurement Administration (CPA) provide administrative and transactional support to the business in procurement activities, including raising of Purchase Order, Framework Order and Schedule Agreement raising, and managing related queries.  Providing robust auditable working practices and delivering maximum service delivery and accuracy to customers throughout the business

Key accountabilities

Providing excellent customer service (Internally and externally) using our First Line Support.
Processing all transactional activities through the relevant workflow tool.
Ensuring compliance with appropriate processes and controls – supporting the team to keep documentation up to date.
Ensuring effective escalation for non-standard requests or issues.
Accurately working within agreed SLA’s on a right first time basis.
To work with high levels of integrity and confidentiality
Keeping appropriate records to enable correct reporting.
Embrace department and wider P2P Hub initiatives and personal development.
Working as part of a team to work towards targets.
Positively support a team and department in change and innovation.
And any other task requested by your team lead or any P2P Hub senior manager.

The role holder is expected:

To have excellent interpersonal skills – with the drive and flexibility to support others.
To have basic Microsoft Office (excel).
To have excellent data entry skills.
To have excellent written and oral communication skills.
To comply with all aspects of the Heidelberg Materials Compliance Policy.
To ensure that all the business/operations are performed in accordance with instructions and procedures and in such a way so as to prevent any fraudulent activities taking place.

To comply with the Health & Safety at Work Act 1974 and to observe the requirements of the Company Safety Policy and other relevant legislation.
To update all areas of knowledge as required to carry out the job with maximum effectiveness and to attend training/development courses as and when required.
To comply will all aspects of the HR Policies and Procedures of the Company.

Education/Qualification
5 GCSE’s (or equivalent) C and above.
Fluent German Language skills are prefer