Thin Film Technology Laboratory Technical Administrator
Job Description
Faculty / Department
Faculty of Engineering
Salary
£40,201 – £44,722 per annum
Location / Campus
White City Campus – On site only
Contract Type / Work Pattern
Full time – Fixed term
Closing date
08-Nov-2024
About the role
The Royce Thin Film Device Materials Research Platform, in the new Imperial College White City Campus, is a fully integrated laboratory. It enables the creation of Thin Film devices using novel materials and includes materials preparation, deposition, patterning, characterisation (e.g. X-ray diffraction and electron microscopy) and device testing facilities. You will provide pro-active and high level technical, administrative, and operational support for the Research Platform. You will ensure it operates smoothly, efficiently, and professionally, following Department and College policies where applicable.
What you would be doing
You will provide technical support for the laboratory, in addition to excellent customer service for internal and external users of the Research Platform. You will be expected to support the Platform’s purchasing, financial and operational processes, in addition to managing office and lab space. You will also provide administrative support to key Royce academic staff.
Provide a highly professional and welcoming first point of contact for Research Platform visitors, including college staff, students, and external users. Field general enquiries, both in person and online, as well as resolving any user issues/problems/queries independently where possible.
Ensure equipment booking, charging and record keeping processes for both internal and external users are followed. Liaise with technical, administrative, and business engagement staff to ensure projects are vetted properly and that billing is executed in an accurate and timely manner. To enhance the operational efficiency and quality of the user experience through implementing improvements in procedure and process, after reviewing with relevant stakeholders.
Use the facility booking systems to track usage and generate reports as requested, highlighting and prioritising any issues for further investigation.
Ensure effective communication between the Research Platform user community, external organisations, Royce hub, departmental staff and student; e.g circulation of Newsletters, publicity materials etc.
What we are looking for
Educated to A level standard (or equivalent) and have relevant experience in a similar role
Proven experience of working in an administrative office within a technical core business providing excellent customer service
Proven experience of managing and completing multiple tasks alongside each other
Proven experience of supporting work in a technical environment
A high standard of computer literacy and the ability to proactively use IT: Microsoft Office; email; database; spreadsheets (Excel), presentations (PowerPoint).
Interest in science and engineering research and development
What we can offer you
The opportunity to continue your career at a world-leading institution and be part of our mission to continue science for humanity.
Benefit from sector-leading salary and remuneration package (including 39 days off a year and generous pension schemes)
Get access to a range of workplace benefits including a flexible working policy from day 1, generous family leave packages, on-site leisure facilities and a cycle-to-work scheme.
Interest-free season ticket loan schemes for travel
Be part of a diverse, inclusive, and collaborative work culture with various staff networks and resources designed to support your personal and professional wellbeing.
Childcare facilities – Early Years Education Centre
Childcare vouchers – salary sacrifice scheme.
Staff accommodation
Our flagship sports centre and gym in South Kensington Campus
Further information
Should you require any further details on the role please contact: Dr Michael Leverentz, [email protected]
Guidance may be sought from Darakshan Khan ([email protected]).
If you encounter any technical issues while applying online, please don’t hesitate to email us at [email protected]. We’re here to help.
Available documents
Attached documents are available under links. Clicking a document link will initialize its download.
Download: Job Description Thin Film Lab Tech Admin ENG03309.Pdf
Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.
We reserve the right to close the advert prior to the closing date stated should we receive a high volume of applications. It is therefore advisable that you submit your application as early as possible to avoid disappointment.
If you encounter any technical issues while applying online, please don’t hesitate to email us at [email protected]. We’re here to help.
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you’ll join us at Imperial College London.
Our Culture
We work towards equality of opportunity, to eliminating discrimination, and to creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.
Our values are at the root of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.