Corporate Receptionist

Job Description
As the first point of contact for all visitors and staff, you will be responsible for delivering an exceptional level of customer service, ensuring a welcoming, courteous, and polite reception experience at all times.

Your role will be crucial in setting the tone for the company and ensuring a positive first impression.

This is an entry-level role that provides excellent opportunities for career progression, making it a great stepping stone for someone looking to develop their career within the facilities management sector.
Key Responsibilities
Front of house, high security, issuing security badges
Deal with meeting room setups
Meet and greet Visitors and Employees in friendly professional manner
Ensure all Visitors and Employees sign in and out and are issued with the correct passes according to the SOP’s
Bring to the attention of all visitors the standard instructions regarding Fire procedures
Consistently deliver on performance, maintaining high levels of FOH standards
Work and comply with the Company’s policies and procedures, governance framework and standards, as detailed in the SOP’s
Maintain confidentiality at all times
Adhere to all QSHE related procedures and H&S Legislation, reporting any relevant risks, near misses, accidents or incidents to the Line Manager
Professional and Personal Competencies/Qualifications
Ability to work independently, remaining focused and motivated
The ability to work independently and use initiative
Efficient and courteous manner with excellent customer service
Ability to handle difficult customers and work under pressure
Experience of providing reception services in a busy corporate environment Previous experience of working in a diverse service delivery team
Ability to handle and manage queries and messages from visitors and staff members, in a timely, efficient, friendly and helpful manner
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]

Please click on the following link for more information on this role: Job Description

If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace