Cleaning Team Leader
Job Description
Do you have a passion for maintaining a safe and clean workplace? Do you enjoy leading a team and providing excellent customer service?
As a Cleaning Team Leader with ISS UK, you will play a key part in delivering a world class housekeeping service, maintaining the highest quality and consistency for our customers and colleagues.
The Role
Responsible for looking after a team of cleaners. You will be their first point of contact on a day-to-day basis.
Build solid working relationships with our cleaning staff to ensure they understand what is expected of them.
Ensure all necessary processes and procedures are in place and adhered to.
Ensure site cleanliness standards are maintained at all times.
Organise deep cleaning of areas, hard floors, carpets, and upholstery as needed to maintain them in good state of repair.
Deliver the highest level of cleaning service within your area of responsibility.
Provide a range of general cleaning services to include offices/meeting rooms, toilets/showers, vacuuming/wet and dry mopping.
Regular checks and cleans to specified areas.
Respond to cleaning requests as required.
About You
Excellent customer service skills
Reliable and hardworking with a professional attitude
A team player who works well with customers and colleagues
Be able to communicate with all site users in a polite manner
Have a good eye for detail and clean to an exceptional standard
The ability to work on own initiative
Strong leadership skills
Relevant experience in cleaning and supervision of cleaning procedures
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.