JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

This is an exciting opportunity to join Bewonder*, an award-winning creative consultancy part of JLL, that connects people and place through a range of services including Creative, Customer Experience, Digital, Placemaking, Wayfinding, Marketing and Communications. At its heart is its proposition – Just Imagine!

As a Marketing Account Manager at Bewonder*, you will be part of our Client Service team, working in close collaboration with our digital, creative and customer experience specialists to develop and deliver exceptional and effective creative solutions and strategies for a range of clients and audiences across all sectors of property.

Key Areas of Focus

Lead and develop key accounts, fostering strong relationships with a wide range of stakeholders
Develop and deliver effective and creative marketing strategies
Provide exceptional client service and account management
Collaborate with internal teams including digital, creative, customer experience and operations to deliver projects on time and in budget
Measure and analyse the success of campaigns and strive for continuous improvement
Identify and pursue new opportunities, contributing to business growth
The Role

Reporting to the Client Lead, the Marketing Account Manager is responsible for developing, delivering and managing effective marketing plans along with building and maintaining excellent relationships with our clients across all property sectors including retail, mixed use, residential, industrial and office.

The Marketing Account Manager is responsible for all day-to-day aspects of delivery including aspects such as copywriting, briefing website, social content, emails, media and creative, managing external supply partners, event planning, stakeholder engagement and communications, PR, budget management, and reporting.

The Marketing Account Manager will be required to seek additional opportunities to grow their client accounts and support the commercial growth of Bewonder*.

Excellent time management is required as the Marketing Account Manager will be responsible for leading on multiple assets of a varying nature, driving the strategy and taking full ownership on project delivery. Main responsibilities include:

Formulation of award-winning marketing strategies and management of delivery across a number of schemes – turning the ordinary into extraordinary
Develop and brief creative concepts for each marketing campaign to internal teams or third-party agencies (Creative, Media, Digital, Social Media, Events etc.)
Act as brand champion for the schemes across multiple communication channels to a variety of audiences
Budget responsibility ensuring internal commerciality and ROI
Responsibility for growth of current accounts
Writing client reports through analysing, interpreting and presenting results against KPIs
Engaging in various project management duties on a strategic and operational level
Delivering distinctive presentations
Attending meetings with clients and building strong client relationships
Building and maintaining strong relationships with stakeholders
Assisting the client leads to ensure that high standards are achieved across a client portfolio
Reviewing concepts, creative and copy prior to presentation to the client
Actively drive client activity if appropriate and suggesting tactical solutions to their marketing objectives
Support on the delivery of customer experience projects
Crisis cover support as part of the Bewonder* weekend rota
The Person

Excellent strategic thinking and creative vision, with the ability to think outside of the box.
A commercial mindset.
A self-starter, well organised and self-motivated.
Impeccable time management with the ability to prioritise workload and respond to client requests and business requirements efficiently.
Excellent eye for detail.
The ability to cope with pressure and work to tight deadlines.
Strong professional and interpersonal skills
A thinker and do-er.
A passion for marketing and experience
A person with vision, enthusiasm, energy, integrity who is constantly eager to help others.
The ability to effectively communicate with a wide range of individuals and the ability to work collaboratively within a team.
Honest, authentic and self-disciplined.
The Skillset

Bewonder* is a fast-paced, exhilarating and motivating team – so organisation and excellent team-working skills are key. Beneficial traits we’re looking for:

Previous experience gained within a marketing environment, at Marketing Executive or Marketing Account Manager level, either agency or client side
Previous property marketing experience in sectors such as retail and offices is advantageous
Good level of understanding of the property sector preferred but not essential
Excellent client relationship skills
Excellent communication & presentation skills
Event and project management
Exceptional project management skills
Experience in both B2C and B2B marketing is advantageous but not essential
Involvement in Customer Experience projects is desirable

What You Can Expect From Us

If you’re looking to grow your career, then Bewonder* is the perfect home. You will develop your career within a team with significant growth ambitions, helping drive the agency forward to deliver best-in-class solutions and truly inspiring experiences. When you join Bewonder*, expect to join a collaborative and supportive team committed to the success of our clients and of each other.

As part of our supportive culture, we offer a ‘Flex for your Day’ working policy, empowering our people with an informal approach to flexible working, as well as our Total Rewards program which reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths, be an authentic version of yourself and enjoy a fulfilling career.

Our Creativity Needs Diversity

We take pride in fostering a positive and inclusive culture at Bewonder* which focuses on working collaboratively to deliver inspiring experiences for one another and our clients.

As an equal opportunities’ employer, we embrace diversity in all its forms.

We foster an inclusive environment for all people to do their best work with us. We will always respect, embrace and encourage individuality because we fundamentally believe our thinking and creativity is fuelled by diversity.

About Bewonder*

We are a creative consultancy that connects people, places, culture and community. We make the difference between the ordinary and the unforgettable.

We pride ourselves on our integrated approach to crafting truly inspiring experiences. We help organisations get inside the hearts and minds of people by focusing on brand, digital and human experiences.

Known for our unique ideas, we collaborate with leading brands within the property sector across all sectors. Our values are key to the work we do and what we share across our team are:

COLLABORATION: We work as one, committed to the success of our clients and each other.

TENACITY: Our collective determination drives our relentless pursuit of excellence.

CURIOSITY: We know that being curious fires the imagination, that’s why we never stop questioning.

AUTHENTICITY: It’s not what we say, but what we do that matters, that’s why we’re always true to our word, our purpose and our work.

Location:

On-site –London, GBR