Working with a supportive and enthusiastic team
Office based
About Our Client
Our client is a well-established company in Guildford, Surrey, known for its exceptional customer service and innovative solutions. They prioritize customer satisfaction and foster a supportive, collaborative work environment.
Job Description
Respond to customer inquiries via phone, email, and in-person.
Provide accurate information about products and services.
Resolve customer complaints and issues in a timely and professional manner.
Maintain customer records and update information as needed.
Collaborate with team members to improve customer service processes.
Assist with administrative tasks as required.
The Successful Applicant
Excellent communication skills, both written and verbal.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment and handle multiple tasks.
Proficiency in using computer systems and software.
Previous experience in customer service is preferred but not essential.
A positive attitude and a commitment to providing outstanding customer service.
What’s on Offer
Competitive salary and performance-based bonuses.
Comprehensive training and development programs.
Opportunities for career advancement within the company.
Friendly and supportive work environment.
Employee discounts on products and services.
Contact
Frankie Deacon
Quote job ref
JN-012025-6644271
Phone number
+441932264087