Parking on site
Opportunity to start immeditaley hybrid working model
About Our Client
Our client is a large organisation based in Abingdon, they have a significant national presence and are renowned for their commitment to innovation and quality.
Job Description
Managing customer queries and providing effective solutions.
Monitoring and maintaining customer accounts.
Contributing to team efforts to reach department objectives.
Working closely with other departments to resolve customer complaints.
Developing and maintaining a deep product knowledge to assist customers.
Providing feedback on customer interactions to help improve internal processes.
Undertaking administrative tasks as required.
Continually striving to enhance the customer experience.
The Successful Applicant
A successful Customer Service Specialist should have:

Previous experience in a customer-facing role
Outstanding communication and interpersonal skills.
Proficiency in using CRM systems and Microsoft Office Suite.
A proactive approach to problem-solving.
Ability to multitask and prioritise workload effectively.
What’s on Offer
A competitive hourly rate of £12.50-£14.00 depending on experience
A positive work environment that encourages teamwork and collaboration.
Opportunities for professional growth and career progression.
We invite all suitable candidates who are excited about enhancing customer experiences and contributing to the success of a large organisation, to apply for this position in Abingdon.
Contact
Alfie West
Quote job ref
JN-012025-6637808
Phone number
+44 186 520 8473