Opportunity working for a leading legal business
Excellent career progression
About Our Client
Our client is a large organisation, specialised in providing professional services across various industries. Known for its unwavering commitment to quality and operational excellence, the company has established a significant presence in the business services sector in Leeds.
Job Description
Handle customer inquiries, providing prompt and accurate responses.
Collaborate with the customer service team to meet and exceed service goals.
Resolve service-related problems promptly and professionally.
Provide feedback to the management team on customer service issues and opportunities.
Develop and maintain detailed knowledge of our products and services.
Adhere to all company policies and procedures related to customer service.
The Successful Applicant
A successful Customer Service Advisor should have:

Strong communication skills and a customer-first mindset.
Experience in a customer service role within the business services industry.
Proven ability to handle multiple tasks and meet deadlines.
High level of computer literacy and familiarity with customer service software.
Excellent problem-solving skills and the ability to think quickly under pressure.
What’s on Offer
Salary £24,000
Comprehensive training and opportunities for professional growth.
A positive and supportive company culture that values teamwork and innovation.

We encourage all qualified candidates in Leeds who thrive in a fast-paced, customer-focused environment to apply. Join us and contribute to our mission of delivering superior customer service in the business services industry.
Contact
Sara O’Brien
Quote job ref
JN-022025-6657314
Phone number
+44 161 829 0462