About The Company:
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be

This role sits within our Catering business division that provides hospitality and catering, private dining, vending & corporate event services to a wide range of prestigious clients, within the Business & Industry market

Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management.  OCS has an ambition to become an ‘Employer of choice’ in our sector and is proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills, and behaviours attached to their roles

About The Role:
Days of Working: Monday to Friday

Shift Pattern: 08:00am to 15:00pm
Key responsibilities:

As part of your role, your key responsibilities will include, but are not limited to:

You will be assisting in overseeing the day-to-day operations of the catering service, ensuring efficiency and high standards
Building and maintaining strong relationships with clients, addressing their needs, and ensuring customer satisfaction
Managing budgets, controlling costs, and ensuring the financial viability of the catering operations
Leading, mentoring, and developing the catering team, providing both positive and constructive feedback
Ensuring that food quality, hygiene, and safety standards are consistently met
Developing and implementing strategies for growth and retention of business, including long-term account plans
Driving sales efforts, developing bids and proposals, and ensuring operationally sound contracts
Ensuring compliance with health and safety regulations and maintaining accurate records
What are we looking for?

Previous experience in a similar role within the Contract Catering industry is required
Hold relevant qualifications, have knowledge of food hygiene and health and safety is a must
A proven track record in supervising a team and leadership is crucial
Demonstrate high standards and be well organised in all areas of Management
Excellent customer service skills and interpersonal skills are essential
The ideal candidate should meet the following criteria:

Must have the Right to Work in the UK
Demonstrated ability to lead and manage teams effectively
Ability to handle different situations and find practical solutions
Outstanding verbal and written communication skills
Good time-management and organisational abilities
Ability to handle sensitive and confidential information
Competent with Microsoft Office tools, especially Excel
While not always mandatory, having a food hygiene certificate (Level 2) is advantageous
Hiring Criteria

Demonstrate the ability to lead and manage teams effectively
Have an understanding of financial management, budgeting, and cost control

How to Apply:
Equal Opportunities

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

How to Apply

If you are interested in the role and believe that you have the experience required, please click ‘Apply’ – alternatively, please sign up to job alerts on our Careers page to ensure that you are notified when any other suitable opportunities become available