eCommerce Category Merchandiser
Job Description
Role: eCommerce Category Merchandiser
Location: Leeds, LS15 (with hybrid working after completion of training)
Salary: Up to £35k DOE, plus up to 10% annual bonus and extensive benefits
Contract type: Permanent
Employment type: Full time
Working hours: 40 hours pw, Monday to Friday
Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery.
We are undertaking a significant transformation of the customer experience and propositions across our business units, including consumer health, pet, NHS and private online doctor. These categories include medicines, beauty, electrical, food, nutrition, accessories and more. We are evolving and improving the web experience, ranges we offer and delivery experience.
The role of eCommerce Merchandiser will lead the change, and delivery best-in-class web merchandising and experience to our customers.
What’s in it for you?
Occupational sick pay
Enhanced maternity and paternity pay
Contributory pension
Discounted insurance (Aviva)
Employee discount site
Discounted gyms (via our blue light card and benefits schemes)
Employee assistance programme
In-house mental health support
Free onsite parking
Social events throughout the year
Cycle to work scheme
Green car scheme*(subject to minimum earnings)
Registration fees paid (GPhC, NMC, CIPD etc)
Long service bonus
Refer a friend bonus
Blue light card
Hybrid working
25 days annual leave increasing with service
Annual leave buy and sell scheme
Discounts & Exclusive offers at The Springs, Leeds
25% Discount & health & beauty purchases
25% Discount on Pharmacy2U Private Online Doctor Services
What you’ll be doing?
Define, set up and execute best-in-class web product merchandising across our propositions and categories on the Big Commerce platform
Set-up the website taxonomy and search features
Identify and implement cross and upsell programmes, using sales and behavioural data
Working with the commercial teams to ensure all product ranges are available to our customer
Working with digital marketing teams to improve the landing page conversion and efficiency of marketing spend
Identify opportunities to improve the key ecommerce metrics i.e. add to basket, conversion, cross-sell participation, onsite search, checkout success/abandonment
Identify experience improvement in the customer journey throughout our sites i.e. content, UX/UI, features to drive sales
Manage and publish content updates (banners, images, copy, videos) to support promotions, events or campaigns
Assist the wider team to undertake Keyword, competitor, and content research
Who are we looking for?
Proven proficiency in maximising BigCommerce functionalities for effective merchandising
Web/Digital merchandising expertise in a retail environment, either in a pureplay or omnichannel
Commercial acumen
Results driven and comfortable working in a very fast paced environment
Experience with BigCommerce platform and content management systems.
Good working knowledge of Google Analytics and other tools in the Google suite
Pet health experience would be advantageous
An understanding of Adobe CS to create mock-ups & basic HTML coding & web design experience is a plus
Degree or equivalent ideally in marketing, commerce, digital, creative or tech
What happens next?
Please click apply and if we think you are a good match, we will be in touch to arrange an interview.
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
Unsolicited agency applications will be treated as a gift.