Head of Office & Residential Sales

Role Overview

This is a brilliant opportunity for an experienced Residential Sales Manager to head up an established team of estate agents.

The successful candidate will have a strong track record of success in a similar role, coupled with an expert knowledge of the market.  You’ll need to lead from the front and have the hunger to drive the business forward in terms of market share and results.

Key Responsibilities of the Role

People Leadership:

To set clear objectives in line with company/divisional/team strategy and to measure performance against these
To conduct regular 121s, hold team meetings and complete thorough probationary, interim and annual appraisals as per company guidelines
To support team members in career development via training (to ensure high skill levels both technically & behaviourally), coaching, mentoring and the promotion and succession/talent processes
To adhere to all company processes with regard to people management and to role model professional behaviours at all times
To ensure recruitment is completed professionally and in line with team/divisional/company goals, thinking strategically about future needs and in line with our diversity goals
Key Responsibilities:

Business development: working with the wider team and our Client Services department, you’ll ensure that we are servicing our database effectively, to ensure that all business opportunities are realised. You’ll also be responsible for driving new business, increasing market share and fees generated.
Seek to build the ‘best in class’ sales business by using and developing contacts and creating new opportunities through direct mail and other campaigns.
Successfully pitch for and win business.
Personally drive the sales process, seeing sales through from the pitch to completion.
Generate and carry out viewings with prospective purchasers.
Liaise with the existing sales team to ensure the smooth sales of all properties by accurately managing the Reapit and other IT systems.
Work closely with Regional Director and be a strong team player.
Keep up to date with trends in the local residential property market.
Give best advice to clients at all times in a professional and enthusiastic manner including valuing the property where appropriate and negotiating the best possible price for the client.
Oversee the marketing of properties including brochure production, signage and PR.
Refer and work with other departments cross selling where possible.
Provide clients with ongoing advice and production of reports where necessary.
Adhere to the companies’ ISO, Money Laundering, Health & Safety etc.

Skills, Knowledge and Experience

People management and leadership experience, able to evidence:-

Responsibility for strategic growth of teams, via recruitment and organic growth
Proven ability to develop skills and enable personal and professional growth of individuals
Able to delegate effectively for maximum results
A motivator, able to create successful team working and individual performance and engagement
Experience in successful conflict management and performance management
Skills and Knowledge:-

The successful candidate must be data fluent. You will be required to analyse and make inferences from data to inform your business strategy, to re-enforce and increase positive business outcomes
Record of winning business and exceeding targets
Exceptional verbal and written communication skills
Excellent proven pitch winning success
Ability to influence and quickly build rapport and long standing relationships.
Entrepreneurial – ability to spot opportunities.
A consummate brand ambassador
Assessment applicants can expect during the selection

2-stage interview
Presentation
Personality Profile
Leadership Profile

What we offer you:

Career and Professional Development
25-30 Days Annual Leave, depending on grade
Life Assurance
Private Medical Scheme
Virtual GP
Global Mobility Scheme
Rewards Platform
Company Pension Scheme
Enhanced Incremental Annual Leave