I am looking for an experienced Administrator to work with my client in Runcorn.  The position of Full Time Sales Administrator should possess a strong eye for detail who will successfully achieve the company’s requirements.

Processing sales orders and queries, for both UK and European Distributors – Invoicing goods and arranging shipments.
Administration, including organising folders, files and updating our database Build sustainable relationships and trust with customer accounts Identify and assess customers’ needs
Handle customer queries, provide appropriate solutions and alternatives follow up to ensure resolution is achieved
Keep records of customer interactions, process customer accounts and file documents
Working closely with, supporting and assisting the sales, marketing, production and warehouse departments ensuring information is organised, distributed and input to our system in an appropriate manner. Your daily routine will vary depending on where work is required, you could do anything from data input, assisting marketing and warehouse departments, to taking part in customer promotions and events.
Must be computer literate preferably have knowledge of Microsoft applications, XL and CRM systems.
Excellent communication, numeracy and presentation skills
Patience and the ability to remain calm in stressful situations
Ability to multi-task, prioritise, and manage time effectively
You’ll be expected to keep up-to-date with all the latest products and promotions so you can explain it to customers who may be interested.
 

Skills & Personality

Good communication skills, and ability to liaise and work with colleagues, suppliers and customers on a daily basis
Excellent time management and organisation skills
 

What you’ll get in return

Competitive Salary and job-related benefits
25 days holiday + public holidays
Pension contribution up to 7.5%
Healthcare
Free parking
Death in service benefit