Site Facilities Officer

Do you have experience of having worked in building or Facilities Management Services?

Do you have strong communication and interpersonal skills to provide clear and concise advice and guidance to a diverse range of customers?

If the answer is yes, we want to hear from you!

We are looking for a Site Facilities Officer to join us and ensure the smooth operation of our ten Gypsy and Traveller sites, as well as residences for refugees.

Salary: £28,624 to £31,067 per annum

Contract Type: Permanent

Working Pattern: Full-time (37 hours per week)

Location: your base location will be County Hall, West Street, Chichester, PO19 1RQ and you will be required to regularly travel to various sites across the county.

Interview Date: week commencing 03 March 2025

This role is mobile in nature, covering a broad area, and you will be expected to travel regularly between sites throughout West Sussex. A vehicle will be provided for this purpose.

About the job
In this role, you will work across West Sussex to provide practical support to various teams, enabling them to deliver high-quality service to our tenants and clients, including Gypsy and Travellers and resettled refugees.

Any given day can often feel quite different from the next! There will be some key responsibilities likely to feature in this role, including:

Being the essential contact point for the sites, taking on the important responsibility of undertaking or overseeing repairs and maintenance, managing, and upholding tenancy agreements, and engaging in regular communication with tenants and customers.
Offering valuable advice and assistance or connect them to other vital community services, coordinate arrivals and departures—including utilities and meter readings—and diligently maintain accurate written and financial records.
The role is physically active, requiring regular walking inspections, and carrying out other physical work such as green space maintenance, minor repairs, waste clearance, boundary maintenance etc, and to work outside in inclement weather.
Through joining our motivated, public value-focussed, specialist team, you can enjoy a purposeful career and contribute to the delivery of vital services to West Sussex’s residents.

We would love to hear from you if you have:
A genuine willingness and capability to engage in physical duties and tasks, adhering to safe systems of work, while diligently completing and recording activities, including thorough risk assessments.
Excellent time management skills and a strong background in thriving within a dynamic environment filled with frequent interruptions.
Personal resilience, tenacity and empathy when managing sometimes challenging and demanding behaviours from others.
Experience demonstrating confidence and good judgment in dealing with challenging situations.
A full and current UK driving licence.
For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.