Commercial Operations Coordinator (Consumer Electronics)

Job Description

At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers.  The ones that enable our growth.  That’s why our Commercial team is passionate about creating an environment where people can be creative and trailblazing in order to do their best work.  The Commercial Operations Coordinator has a fundamental role in developing our commercial offer and supporting trading teams to exceed customer expectations.

What you’ll do

I will implement a framework to manage and oversee the output of the Commercial admin team, covering areas such as product and supplier set up
I will set up and manage Promo Planning documentation to support execution of Customer Plan, in a legal and compliant way
I will verify appropriate sign offs and accurate keying of price and promotional activity, in particular advising and validating legal requirements such as price establishment
I will oversee processes for planning, activating and invoicing supplier income and promo funding
I will act as primary contact for Cycle Plan and Range launch support
I will manage New Line Form templates, incorporating relevant data requirements
I will manage a suite of central commercial reporting including flags, escalations, and recommendations on how team members can best adhere to business policies
I will focus on the Consumer Electronics category, acting as a source of admin support on complex tasks and cover in times of Buying Assistant vacancy/holiday for all categories within the Commercial function
I will monitor compliance of deliverables outlined in Commercial Operating Model, e.g. Vendor Buying Agreements and Cost Price Increase trackers, Country of Origin tracking
I will act as super user for key buying systems across categories
I will provide training to new users, and produce training documentation
I will provide support to the Commercial Operating Model Manager across areas including risk, product management, cycle optimisation
Who you are

Commercial/retail admin or buying experience
Detailed knowledge of commercial processes and systems
Computer literate – experience using Microsoft Office (Excel and PowerPoint)
Great stakeholder management
Excellent admin and organizational ability
Resilient and adaptable in a fast-paced environment
Strong numerical skills
Ability to demonstrate problem solving skills
Proactive and resourceful
Ability to gain trust
What we can offer you

Competitive salary
Annual bonus based on company and personal performance
Hybrid working model from home and in the office
24 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
Finish at 4pm on a Friday
Competitive pension contribution
Staff discount card for stores and online

Who we are
Celebrating 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 11,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve.

For UK Travel our mission is simple – to create value for our stakeholders by providing a platform for global brands responsible for essentials and technology in airports (including our InMotion stores), hospitals, rail stations and other markets. Our office is based in a buzzing part of central London close to Liverpool Street Station. We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture at all levels. It’s perfect for people who are happy to use their initiative and embrace life outside their comfort zone.