We are working on an exciting opportunity for an experienced Delegated Authority and Insurance Operations Analyst to join a growing London Market insurance business on a fixed term contract basis.

This role would suit someone with strong operational experience across delegated authority, binders, coverholder administration, bordereaux, premium and claims processing, and Lloyd’s market systems. The successful candidate will play a key role in supporting delegated authority and insurance operations during a period of growth and development.

You will be involved in the day-to-day administration of delegated authority arrangements, helping to ensure processes are accurate, controlled and delivered to a high standard. This will include supporting onboarding activity, maintaining binder and coverholder records, assisting with bordereaux review and query resolution, coordinating market documentation, and liaising with internal and external stakeholders.

The role would be well suited to someone who enjoys working in a hands-on operational position, has strong attention to detail, and is confident managing multiple workstreams across the delegated authority lifecycle.

Key responsibilities will include:

• Supporting the administration of delegated authority and binder arrangements
• Assisting with onboarding and ongoing servicing of coverholders and related parties
• Maintaining accurate records across relevant Lloyd’s and London Market systems
• Reviewing and validating bordereaux information, identifying discrepancies and resolving queries
• Supporting premium, claims and settlement-related administration
• Coordinating documentation, amendments, endorsements and other operational updates
• Acting as a point of contact for internal teams, market counterparties and external service providers
• Helping maintain strong controls, audit trails and operational governance across delegated authority processes
• Supporting process improvement and helping the team work more efficiently as volumes increase

Requirements:

• At least 3 years’ experience in broker administration, delegated authority operations, binder administration or a similar London Market role
• Good understanding of delegated authority processes, bordereaux and market documentation
• Exposure to Lloyd’s / London Market systems would be highly beneficial
• Strong accuracy, organisation and data-handling skills
• Confidence dealing with stakeholders across the market
• A practical, proactive and flexible approach
• The ability to work independently while supporting a growing team

Please get in touch for more information.

Eames Consulting is acting as an Employment Business in relation to this vacancy.