Service Designer

Location: Newcastle upon Tyne, UK

Hybrid Working: Please note – This role will require you to work from our Newcastle, Cobalt Business Park office for a minimum of 3 days per week.

Note: The above information relates to a specific client requirement.

As a team:

As a service designer you’d be responsible for crafting the complete end-to-end experience of a service. Your role would be to optimise and enhance services to ensure they not only meet the needs of users but also align with the broader goals of the business. Service designers possess deep knowledge of design principles and systems, with a strong focus on both digital and offline channels. You would work collaboratively with various teams to ensure everyone is aligned and working toward a common vision. By identifying pain points and opportunities, you’d define and refine services to ensure a seamless and effective experience for the user.