Leasing Executive (BTR) – Arbour

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Business Operations · Milton Keynes
Leasing Executive (BTR) – Arbour
An exciting opportunity has arisen for the right person.
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Purpose of the Role

To provide onsite lettings management services to an exciting, market leading new build BTR development comprising 306 apartments in Milton Keynes. To oversee all aspects of lettings administration, lettings compliance and marketing. Managing a team to ensure first class service is provided from the moment an enquiry is received right up until the resident’s deposit is returned,

Reporting into the General Manager you will be responsible for reporting/presenting and coming up with new leasing strategies to be presented to the client.

Key Responsibilities

To ensure that systems are thoroughly kept up to date and accurate for all lettings and rental data
Ensuring good presentation of available apartments at all times, by regularly spot checking and liaising with the cleaning team to ensure it is cleaned to a high standard at all times
Co-ordinating the online marketing of available apartments
Put together demographic data, reports and compile information along with commentary
Ensuring all enquires are responded to in line with agreed service levels
To coordinate with 3rd party agents as required
In conjunction with the General Manager – carrying out regular rent analysis of the local market
Meeting prospective tenants, conducting viewings and negotiating rental offers
Completing applicant vetting requirements
Completing new let paperwork in line with strict procedures
Compiling regular letting performance for use in discussions with the client, Savills senior team and the General Manager
In conjunction with the Resident Experience team, to coordinate up to date resident communication via various channels including social media
Appraising apartments and advising key stakeholders as to recommended rents for both properties coming to the market and those where tenants wish to renew
Co-ordinate renewal communications and negotiations
To ensure arrival packs are prepared, and keys are ready for tenant move in’s
As part of the wider site team, create a best in class community through communication, events and innovations
Delivery of ad-hoc projects provided by the General Manager
Provide first class customer service to residents and applicants
In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time

Skills, Knowledge and Experience

Strong interpersonal skills
Proactive and dynamic taking ownership of all of core duties
Excellent communication skills displaying sensitivities to and understanding of residents’ needs
Ability to handle multiple tasks
Confident in using all Microsoft platforms including, Word, Outlook, excel and shared point
Flexible and cooperative at all times, working as a member of a Team
Understanding the importance of achieving deadlines and ensuring quality output
Use initiative and take responsibility for providing solutions
To ensure confidentiality and security of all business, client, and customer documentation/information
Well-groomed and of smart appearance
Dynamic approach, problem solving, well organized and ability to work well under pressure
Organised, meticulous, tenacious
Experience in undertaking viewings and negotiating offers with prospective applicants
Working Hours – 9am to 6pm Monday to Saturday (1x day off in lieu in week)

Salary – DOE £36,000 basic + up to £5,000 KPI based bonus

10% discretionary year-end bonus

#LI-DNI

Please see our Benefits Booklet for more information.k
Business area
Business Operations
Role
Administration
Locations
Milton Keynes
Contract Type
Permanent, Full time
Remote Status
This role is site based
Salary
DOE £36,000 basic + up to £5,000 KPI based bonus plus 10% discretionary year-end bonus

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Apply for this jobBusiness Operations · Milton Keynes
Leasing Executive (BTR) – Arbour
An exciting opportunity has arisen for the right person.
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