New Homes Sales Negotiator

Role Overview

The Midlands Sales team has firmly positioned itself as a market leader in new homes sales, marketing and development consultancy.

Due to the continued success of the team and to facilitate the growth plans of the business, we are excited to offer an excellent opportunity for a driven and enthusiastic Junior Sales Negotiator to join our high-performing, fast-paced and friendly team in Birmingham. This team specialises in the sale of brand new and refurnished developments across Birmingham and the broader West Midlands region, fostering a positive culture and supportive work environment.

This role is an excellent entry point into a global real estate firm and offers the chance to start a career in residential real estate. This client facing position requires strong organisational and presentation skills, a commitment to delivering exceptional customer service, teamwork and a willingness to go the extra mile to succeed.

This is a permanent position offering a competitive salary (commensurate with experience) plus monthly commission. The role requires five days a week, including some Saturdays, with occasional Sunday or evening work for launches (with time off in lieu).

Key Responsibilities

The successful candidate will play a key role in supporting the team in managing a portfolio of high-profile developments across a range of price points in Birmingham City Centre and surrounding affluent West Midlands suburbs. Working closely with the Head of the Team and the Sales Manager, you will assist in a variety of essential tasks for prestigious new home developments, including conducting viewings with prospective buyers, managing buyer enquiries, negotiating and closing sales and helping to coordinate creative marketing ideas and activities to drive enquiries and sales.

A passion for sales and negotiation is essential, and ideally, you will bring 6 to 12 months of experience in the estate agency profession. This position offers best in class training, valuable, hands-on experience in the property industry, perfect for building a strong foundation for a long-term career.

Engage professionally and respectfully with customers and clients.
Promptly manage daily buyer enquiries through Reapit (CRM system), phone and in-person visits at the office or marketing suite.
Conduct property viewings on-site and in completed homes with prospective purchasers.
Provide informed advice to clients with enthusiasm and professionalism, including negotiating the best possible prices.
Market and promote properties effectively, leveraging social media.
Follow the sales process from exchange to completion, keeping records updated in Reapit and generating standard letters.
Update clients and Sales Manager with regular progress reports.
Actively contribute to business growth by nurturing contacts and identifying new opportunities.
Maintain accurate records on Reapit, following up with applicants and archiving as needed.
Collaborate closely with the Sales Manager, quickly reporting issues and supporting solutions.
Maintain open communication with clients, keeping them informed on sales progress.
Ensure sales materials, including brochures, price lists and displays, are accurate and current.
Adhere to all health and safety and compliance requirements.
Gather and track comparable market data, updating Savills systems with relevant information and to stay informed in market trends.
Proactively generate leads through regular ‘power hour’ calls and targeted email campaigns.
Manage reservations and deposits, promptly drafting and distributing Memorandums of Sale to relevant parties.
Support the Head of Department and Sales Manager in client meetings as needed and attend weekly team meetings.
Utilise tools like Canva to create social media marketing visuals.
Ensure anti-money laundering (AML) documentation and buyer IDs are recorded in Reapit.
In addition to these tasks, the successful candidate may be required to undertake additional duties as needed.

Key Skills

Excellent verbal and written communication skills.
Strong team player willing to get stuck in and learn.
Ambitious with a desire to progress in the role.
Strong ability to influence and sell.
Highly organised and punctual.
Confident use of the telephone to generate leads from the database.
Confident in dealing with clients and purchasers.
Able to quickly build rapport and develop long-standing relationships.
Knowledge of the Birmingham, Solihull and wider West Midlands residential/new homes market is desirable.
Ability to retain in-depth knowledge of multiple products and developments for effective cross-selling.
Will be required to drive.