Residential Property Manager

Role Overview

We’re growing here at Savills and we’re looking for the newest member of our Manchester Property Management team. We want to attract the best talent, and it’s important to us that you are a friendly, organised and proactive team player who is great at prioritising tasks.

The main purpose of the role is to ensure Savills Landlords and Tenants receive an effective, customer focussed property management service during their tenancy.

Our Property Managers are responsible for a wide range of tasks: customer care for clients, organising and conducting inspections and check outs, negotiating renewals and administrating deposit returns. You’ll also be required to administer Tenancy Progression through to move in and to meet and greet clients.

This multifunctional role requires high energy and a willingness to get stuck in. You’ll be on hand to help whenever necessary with a varied workload in active and busy offices. Often there will be time pressures and short notice requests – our Property Managers thrive under this pressure.

Key Responsibilities

You will be expected to take the lead on ensuring all required paperwork and checks that are carried out for each tenancy, with the support of your team, complying with all Savills processes, ARLA guidance and statutory legislation.

Responsibilities:

Checking and preparing properties for new tenancies
Ensuring all properties have a valid Gas Safety, EIC/EICR, PAT and Licenses
Arranging pre tenancy works in relation to special clauses agreed at offer point and ensuring timely completion
Arranging or preparing the inventory and check in
Preparing welcome packs for the tenant
Meeting new tenants at the start of the tenancy
Set up of utilities
Deal with day-to-day property maintenance issues
Planned maintenance
Invoice management and processing
Obtaining competitive quotations
Organise renewal of safety certification and remedial works during the tenancy
Carrying out mid-term property visits in line with our terms of business
Prepare mid-term reports to send to the landlord and feedback to the tenant if a breach has been noted
Preparing checkout reports to send to the landlord and tenants
Negotiate renewals where appropriate
Ensure that tenants are referenced appropriately and right to rent checks are obtained as well as verified Identification documents
Negotiation and distribution of the deposit return
Progression and administration related to new tenancies and renewals
Prospecting for and managing relationships with contractors and suppliers
Participate in, and on occasions lead, morning and weekly team meetings and completing related reports
Ensure all company training is attended and completed
Follow up and report on rental arrears and statements for landlords and tenants

Key Skills

We are looking for someone who is organised, enthusiastic, target driven and has the willingness to go the extra mile to provide excellent customer service and help the team succeed. Although previous lettings experience is preferable it is not essential, we have very successful property managers from a variety of backgrounds our priority is to find a positive individual dedicated to the role.