Operations Director – Hybrid (UK South) Hybrid – home and Gloucester office, with 2–3 days in the office per week.

We are partnered with this client who are ooking for a hands on Operations Director to lead and scale the operational side of a growing technical solutions business. You will be accountable for delivering profitable growth, operational excellence, and an exceptional customer experience across service, projects, technical, and compliance teams.

About the Company

Our client provides specialist fire and safety, security, and building systems solutions across the UK, including fire detection, access control, intruder alarms, CCTV, and life-safety systems. Built on technical expertise, long term client relationships, and a commitment to safer, smarter buildings, the business is entering an ambitious growth phase and investing in leadership, systems, and people.

The Role

As Operations Director, your role will involve.

• Leading day-to-day operations across service, projects, technical, compliance, and stores teams.
• Driving operational efficiency, process improvements, and scalable delivery.
• Overseeing mobilisation of new contracts and integration of acquisitions.
• Owning operational performance, gross margins, and compliance with Health & Safety and industry standards.
• Recruiting, developing, and mentoring operational teams and engineers, building a high performance culture.
• Work closely with Sales to ensure operational feasibility and margin protection on new business.

We need you to have

• Proven senior operational leadership experience in technical services, field service, or compliance led environments.
• Track record of delivering profitable growth and managing multi-site operations.
• Strong commercial acumen, with experience managing budgets, forecasting, and operational KPIs.
• Confident decision maker with experience leading high performing teams and operational transformation.
• Knowledge of fire, safety, and security systems, and regulatory compliance is desirable.

Requirements

• Legal right to work in the UK.
• Enhanced DBS clearance.
• Valid UK driving licence.

This is a unique opportunity to shape operational strategy, lead a growing team, and contribute directly to a business on an ambitious growth path.